Retail Supervisors

4 days ago


Kuala Lumpur, Malaysia Human Capital Connection Sdn Bhd Full time

Pinang Medical Supplies (PMS) Sdn. Bhd is one of the biggest medical and healthcare products suppliers with more than 20 Homecare chain stores in Malaysia, we are committed to provide people of all ages with premium products at fair prices. Our wide product range covers durable medical equipment to pain management, hypertension to diabetic care, aids for daily living to mobility products, wellness equipment to incontinence products, and many more.

**ROLES & RESPONSIBILITIES**

**Retail Supervisor**
- Responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively.
- Plan and executive store sales and profitability targets of the Company, execute store-wide marketing and promotion campaigns.
- To prepare daily, weekly and monthly reports as required by the management.
- To compile and review competitors’ marketing and sales activities periodically, as well as an ongoing collection of market data, trends, and information.
- Ensure customer needs are met, complaints are resolved and service is quick and efficient.
- Maintain outlet staffing by recruiting, training, coaching, counselling and empowering outlet staff; as well as fostering a positive environment.
- Coordinating deliveries, checking inventory numbers, recording missing or stolen merchandise and planning special discount offers as needed.
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
- Contributes to the team's effort by accomplishing related results as needed.
- Ensure outlets are kept to the highest standards of cleanliness and tidiness, as well as visual merchandising standards.
- Ensure standards for quality, customer service, and health and safety are met.
- To prepare daily, weekly and monthly reports as required by the management.

**JOB REQUIREMENTS & QUALIFICATIONS**
- 2 - 5 years’ experience in retail or other healthcare lines.
- Highly motivated, target driven with a proven track record in sales.
- Enthusiastic, disciplined and motivated.
- Good interpersonal, client relationship management and negotiation skills.
- Well-groomed with a pleasant personality and positive attitude.
- Must possess excellent presentation skills and be able to communicate professionally in written and spoken English and Mandarin.

**REMUNERATION & BENEFITS**

RM1,500 - RM3,500 (Remuneration package commensurate with experience and qualification) + Attractive Sales Incentive

**WORKING HOUR**:
Monday to Friday, 8.30am to 6.00pm

**WORKING LOCATION**:
KL & PJ (for Supervisors)

**Salary**: RM1,500.00 - RM3,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)



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