Retail Operations Executive

2 weeks ago


Johor Bahru, Malaysia Halo Ventures Sdn Bhd Full time

**Brand : Anta & Skechers**

**Location in charge : Johor Region - Paradigm JB Mall / City Square Mall / Toppen**
**Shopping Mall / Bandar Dato Onn Aeon Mall.**

**Additional Requirement : Process own transportation and to be mobile at all times.**

The Retail Operations Executive oversees the end-to-end operations of all stores assigned, ensures store's Standard Operating Procedures are followed and is empowered to make decisions on customers' issues / service recovery. The incumbent is responsible for driving, analyzing, improving and achieving the store's sales and service performance.

**KEY RESPONSIBILITIES**
- **Staff and Team Management**:

- **Sales and Business Development**:

- **Excellent Customer Services**:

- **Inventory Management**:

- **Store Operations Procedures**:

- **Visual Merchandising Skills**:

- **Reporting and Analysis**:

- **Multi Brand and Multi Branch Experiences**

**QUALIFICATIONS REQUIREMENT**
- Min. 5 years of working experience in retail/departmental operations with 3 years at the position or in a similar capacity. Previous experience in retail management, preferably in the sport and fashion retail industry.
- Strong leadership and team management skills with the ability to motivate and develop a high-performing sales team
- Excellent customer service and interpersonal skill, with a passion for delivering exceptional shopping experiences at store.
- Proven track record of achieving sales targets and driving business growth.
- Strong analytical and problem solving abilities, with the capacity to analyze data and make informed decisions.
- Knowledge of inventory management practices and visual merchandising techniques.
- Familiarity with retail operations, including cash handling, POS systems, and store opening / closing procedures.
- Excellent knowledge in different functional areas of retailing management. Ability to operate and priorities in a fast paced and dynamic environment.
- Flexibility to work evening, weekends and holidays as required.

**Benefits**
- Staff Purchase Discount
- Free uniform
- Insurance Coverage
- Outpatient Medical Coverage
- Outstation Allowance
- Sales Commission
- Mileage Claim/ HP Claim / Parking Claim
- Leave (Annual Leave/ Medical Leave/ Maternity Leave/ Paternity Leave/ Compassionate Leave)
- Performance Bonus
- Annual Increment

**Job Type**: Permanent

**Salary**: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Retail: 5 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Application Deadline: 09/01/2023
Expected Start Date: 09/01/2023



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