Field Visit Officer
2 weeks ago
**A.** **Key Roles & Responsibilities**
- Responsible to identify new information of customer & conclude situation of customer in securing the payment.
- Responsible to deliver field visit report in order to provide guidelines for file holders in their collection action planning.
- Responsible to keep customer information safe.
**B.** **Requirements**
- SPM, STPM, Diploma, Bachelor / Professional Degree / Diploma in the field of Banking & Finance, Business Administration, Business Management or any equivalent.
- Fresh graduates also be considered, as a proper on the training will be provided.
**C.** **Experiences and Knowledges and Skills**
- At least 1- 2 year(s) of working experience in debts collection / Credit companies.
- Preferred Male and have valid driving license.
- Communicate effectively with various types of customer in a professional way without personal feelings influencing the process.
- Possess good interpersonal skills and able to actively interact with all levels of customers.
- To identify, locate and investigate accounts which are difficult to secure payment via telephone calls.
- To create awareness among customers to make prompt payments as agreed.
- Responsible to deliver field visit report in order to provide guidelines for file holders in their collection action planning.
- Ability to deliver high quality customer service to external and internal customers.
- Positive attitude, self-motivated, ability to work as part of a team and independently.
**D.** **Benefits**
- Monthly Commission.
- Yearly Performance Bonus.
- Working Day: Monday to Friday (Overtime if necessary).
- Company will provide Motorcycle, Monthly Maintenance.
- Petrol and Parking Reimbursement.
- Monthly Mobile Phone Reimbursement.
- Insurance.
- Dental.
Pay: RM1,800.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
- Yearly bonus
**Experience**:
- Field Visit / Debt Recovery: 1 year (preferred)
License/Certification:
- Motorcycle Licenses (preferred)
Willingness to travel:
- 100% (preferred)
-
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