[intern] Travel Advisor

5 months ago


Kota Kinabalu, Malaysia Netquas Holiday Sdn. Bhd. Full time

We are excited to announce an internship opportunity in the Sabah Tourism field. We are looking for a highly motivated individual with a passion for customer service to join our team.

As an intern, you will have the opportunity to learn and gain practical experience in the tourism industry, providing exceptional customer service to our clients. You will work alongside our experienced team members to develop your skills and gain a deeper understanding of the tourism industry.

Responsibilities include:

- Respond promptly and professionally to all client inquiries, providing accurate and timely information about tours and other related travel services
- Build and maintain strong relationships with clients, understanding their unique needs and preferences and providing personalized service to ensure their satisfaction
- Communicate with various suppliers such as Tour operators, Hotel, Transportation &, etc
- Provide support to clients before, during, and after their trips, including resolving any issues or complaints they may have
- Collaborating with other departments to ensure smooth operations
- Ad-hoc tasks from management as and when needed.

**Requirements**:

- Strong communication skills and customer service orientation
- Proficiency in English (additional language Mandarin is a plus)
- Ability to work well in a team environment and collaborate effectively
- Detail-oriented with excellent organizational skills
- Willing to work flexible hours, including evenings and weekends

Working Hours & Location:

- 9am - 6pm, 1 hour lunch break
- 5.5 working days a week, work from home on Wednesdays & Saturdays
- Working Location: Office at City Mall, Kota Kinabalu, Sabah

If you are interested in pursuing a career in the tourism industry and have a passion for providing exceptional customer service, this is the perfect opportunity for you. This internship will provide you with invaluable experience and skills that will help you stand out in the competitive job market.

**Job Types**: Full-time, Internship
Contract length: 6 months

**Salary**: RM500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Language**:

- Chinese (preferred)



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