IT Service Desk

Contract type: - Permanent- Location: - Selangor- Specialisation: - Information Technology- Reference: - PR/155750- Contact details: - Shuya Looi- Job published: - August 18, 2023 11:03**Responsibilities**: - Provide technical input, solutions and recommendations. Monitors service delivery compliance to budget, quality standards and end-user requirements -...

**Job Description**: - To be thorough on all room categories, room types understand their differences and unique selling points. - Understand the hotels availability and block out dates and the current selling strategies. - Be able to use the Opera Property Management system, in particular the Reservation, Front Desk, Cashiering, Housekeeping and Report...

**Job Highlight: - ** - Reasonable basic salary + Bonus + Performance Incentive - Transport Allowance + Petrol/Toll/Parking reimbursement - 5.5 days work week (Alternate Saturday) - Computer / Network / Server Troubleshooting skills & on-site job training provided **Responsibilities**: - To support customer requirement for resolving issues / request of...

Job Responsibilities -Provide helpdesk support to end users: -Handle telephone calls, e-mail, webchat etc. -Verify and log every call by following predefined policy and procedure -Diagnosing problems and determining the severity -Referring problems to support groups -Updating the user on the call status, and confirming with the user that problem is fixed -Ad...

Job Description Provide technical support and assistance to end-users, ensuring their issues are addressed and rectified promptly. Troubleshoot and resolve customer's problems within the company's ticketing system, and remote assistance tools. Answer the call and record detailed information about reported incidents or service requests in the company's...

To efficiently handle inbound and outbound customer call inquiries. To provide fast and timely solutions to all customer related problems. To ensure customer satisfaction by providing excellent Customer Services. To be constantly guided by company's service standards. Fresh graduates are encouraged to kickstart their career here. Previous working...

To efficiently handle inbound and outbound customer call inquiries.To provide fast and timely solutions to all customer related problems.To ensure customer satisfaction by providing excellent Customer Services.To be constantly guided by company's service standards.Must understand basic Mandarin & English. Fresh graduates are encouraged to...

**Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...