Social Media Manager

6 months ago

Kuala Lumpur, Malaysia OLIVER - SEAPAC Full time

**Job Title**:Social Media Manager

**Location**:Kuala Lumpur, Malaysia

**A LITTLE BIT ABOUT THE ROLE**:
Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.

We are currently looking to hire a Social Media Manager with 4+ year's brand experience to manage social networks for one of the known multinational drink and brewing client based on our client site. This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client.

The Social Media Manager will be responsible for owning, implementing and iteratively improving the clients Global social media strategy - including audience acquisition, Tone of Voice, original format development, content commissioning, planning, scheduling and optimisation. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, channel and influencer selection, publishing plans, optimisation, paid amplification, measurement and evaluation.

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.

**WHAT YOU WILL BE DOING**:

- A Social Media Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Pinterest, Google) to build brand presence and trust, both online and in-person.
- The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand.
- As a Social Media Manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. PR - managing and extending a brand's audience. You will engage with all kinds of press - both positive and negative
- generated.
- Voice of consumer analysis
- Prepare Analytical reports + make suggestions
- Capture trending moments on the Internet and social channels
- Adept with Influencer Marketing
- Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.
- This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters.

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:

- Social Media Savvy - knows how to build online communities, engage with customers
- Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others
- Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage)
- Ability to create Content - from reels, to snaps, google pages, LinkedIn page etc
- Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.

Soft skills:

- Super prompt to reply
- Proactive in responses online and to the client
- Confident

**A LITTLE BIT ABOUT US**:
OLIVER provides clients with dedicated agencies. We do this because we believe the traditional agency model is not fit for the speed of modern marketing. Businesses want, and rightly demand, the same quality of strategic and creative thinking the traditional agency provides, but at a speed that befits how they now work.

The traditional agency outside-in model means that huge quantities of time are wasted in the back and forth and linear processes between agencies and clients. OLIVER agencies come to the client, live inside their office and solve their problems collaboratively.

OLIVER agencies are strategic and creative, whilst being agile and adaptive. They cover the full range of integrated marketing, but at the speed that businesses now demand. We allow our clients to work in real time. Creating better work, at pace.

**OUR VALUES AND HOW TO LIVE THEM**:
**Ambition** - you look for opportunities to deliver greater value to those around you.

**Imagination** - you identify a range of solutions to problems.

**Inclusion - **to be actively pro-inclusive and anti-racist across our community, clients and creations.

**Inspiration** - you lead by example and encourage others to do the same.

**Learning **- you have excellent listening skills that helps you to learn from our clients and those around y

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