E-commerce Executive

3 days ago


Shah Alam, Malaysia Bayu Somerset Sdn Bhd Full time

Go to person for all e-commerce platforms including website, Shopee, Lazada, Google Shop, and TikTok Shop.
- Day to day management of the online store, ensuring the website is kept up to date with seasonally relevant products, updated imagery and banners, new in products, regularly updated category pages
- Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time
- Ensure products are displayed correctly on the website focusing on accuracy from the initial upload
- Asset management, ensuring samples and images are collated ahead of launches
- Product copy management, putting briefs together for the copyrighter when needed
- Upload product images as soon as they are made available
- Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, Buying, Merchandising and/or the warehouse team
- Monitor product performance to ensure product and category pages are optimised efficiently
- Be responsible for upselling and cross selling opportunities on product pages to maximise sales, ensuring they are continuously updated with in stock, relevant styles
- Working closely with Production Team to ensure products arrive on time for marketing launches
- Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice and conversion opportunity

**About you**:

- Highly organised
- An excellent attention to detail & quality
- Analytical skills to draw conclusions from data and sales reports
- Super positive, energetic and enthusiastic with a creative mind, bursting with ideas and the drive
- Experience in e-commerce space (fresh grads are welcome to apply)
- An enthusiastic & energetic, ‘go the extra mile’ work ethic
- An intuitive grasp of brand with a ‘customer first’ approach
- Strong organisation skills

**Benefit**:

- Performance bonus every year (Depending on performance on average 1-3 months of basic salary)
- Medical benefit: Outpatient RM2k annually and Inpatient RM20k annually
- EPF & Socso
- Free meal once a week
- Staff discount

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)


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