Business Intelligence Analyst
3 months ago
Overview:
- **Develop reporting dashboards for stakeholders that will allow them for better and more efficient decision making. Review reports to determine basic characteristics, such as origin and report flow, format, frequency, distribution and purpose or function of report.**:
- ** Frontend development on PBI.**:
- ** Training end users - I.e. consumer of the dashboards.**:
- **Understand Business needs.**:
- ** Responsible for Reporting process implementation.**:
- ** Customize end user reports.**:
- ** Update standard reports.**
**Responsibilities**:
- Excellent communication rapport-building skills.
- Strong analytical skills
- Strong ability to provide Operations Director/Managers with inputs on possible resolutions and recommendations on WFM and Reporting -related issues
- Able to take Management direction and cascade to staff
- Strong coaching skills
- Provide solutions to escalated issues and updates on account SLA concern to Operations and uppper management
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