Credit Support
2 weeks ago
Verify customers’ on boarding process/journey (KYC)
- Manage the daily credit/business administration functions specifically financing disbursement, financing settlement, payment refund, financing redemption, payment reconciliation etc
- Support financing projects to ensure operation matters are addressed before projects launch
- Ensure the Service Level Agreement (“SLA”) or Key Performance Indicator (“KPI”) for credit operations are met at all time e.g. turnaround time (“TAT”), error correction etc
- Ensure the credit operations are in accordance with the SOPs, Policies and Guidelines, Risk & Compliance Framework and Regulatory Framework
- Collaborate with various level of personnel within internal and external organization to resolve any credit operations issues in a timely and professional manner
- Keep proper records and safekeep the financing documentation e.g. payment memorandum, Service Request Form (“SRF”), Disbursement Account Change Form, payment statement/receipt etc
- Ensure all documentations are properly recorded, safekeep and made available in the event for review and audit
- Handle new project/task assigned when necessary to support the business requirement
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Early shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Education**:
- Bachelor's (required)
**Experience**:
- KYC / Banking / Finance: 1 year (preferred)
**Language**:
- English (required)
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