Internship - Technical Support

2 weeks ago


Selangor, Malaysia GRADUAN Full time

Company

Experian Malaysia
- location

Malaysia : Selangor
- Cyberjaya, Selangor, Malaysia_
- Get Direction- Deadline

27 Mar 2024, 4:29 AM

Job Scope

**What you’ll be doing**:

- Create and maintain virtual machines, operating system and software components for both design and runtime environments
- Troubleshoot issues related to design and runtime environments
- Produce release packages for internal use and for clients
- Produce documentation related to these activities: release notes, installation guide, operations guide, troubleshooting guide etc.
- Perform solution installation, including on-site installation to client environment. Troubleshoot client solutions & provide concise, accurate & timely response within stipulated SLAs
- Build and maintain positive day to day client relationship at peer level
- Attend, support and contribute to client meetings, including presenting results, conclusions and recommendations in both written and verbal form
- Work with client personnel and/or other departments/divisions within Experian to interpret requirements and data and resolve queries.
- Job Requirement

**More about you**:

- Ability to understand and troubleshoot web services environments
- Excellent oral and written communication skills, including presentation and facilitation skills.
- Highly motivated; consistently takes initiative; demonstrated ability to work independently with no supervision.
- Results driven and goal oriented.
- Strong problem solving skills
- Ability to organise and prioritise.
- Strong aptitude for business and business metrics
- Ability to multi-task.
- Ability to develop positive relationships with key stakeholders
- Excellent judgment, willingness to make decisions and ability to push back on others
- Negotiating with and influencing internal and external stakeholders.
- Ability to adapt and drive change
- Ability to work with remote virtual teams.
- Flexibility to travel in line with business needs
- Must be logically minded and enjoy problem solving
- Positive, enthusiastic and have a 'can-do’ approach even in the face of adversity

Minimum Year of Working Experience
- Not Specified

Minimum Qualification
- Not Specified

Minimum Grade
- Not Specified

Field Of Study
- Computer Science/Information Technology


  • IT Support

    2 weeks ago


    Selangor, Malaysia MLDC Berhad Full time

    **_Job Description_** - Monitor, maintain and provide on-going support for system hardware and operation system such as Server, CCTV and Networking to ensure systems are operating efficiently. - Provide IT-related administrative support including maintenance contract renewal, user accounts, procure IT-related hardware/software and services and licensing...


  • Selangor, Malaysia Pasona Malaysia Full time

    **Job ID** **22398** **Position Title** - TECHNICAL SUPPORT EXECUTIVE **Industry** - General and Wholesale Trading - Support technical inquiries from customers and propose suitable products - Support Sales Team to handle customer’s technical queries or requirement - Manage customers’ products claim - Liaise with Japan HQ on technical certification -...


  • Selangor, Malaysia Mvc Resources Full time

    Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problems Identify the level of technical knowledge and adjust technical communications to solve customer's problem Conducting basic probing to determine...


  • Selangor, Malaysia Mvc Resources Full time

    Provide continuous technical support via telephone and email related to the product Employ a high level of interpersonal and communication skills to move beyond customer's frustrations and solve customer's problems Identify the level of technical knowledge and adjust technical communications to solve customer's problem Conducting basic probing to determine...

  • Internship It

    3 weeks ago


    Selangor, Malaysia Aspiro Full time

    Server/Network/Service Desk/Software Developer/WPS - Respond to user requests for service and troubleshoot problems - Record activities, solutions, and other responses to requests for service - Contribute to SSC Center technical documentation and participate in write up, document and record - Perform analysis on type of incidents and service request -...

  • IT Technical Support

    3 weeks ago


    Selangor, Malaysia AES IT Commerce Enterprise Full time

    **Job Highlight: - ** - Reasonable basic salary + Bonus + Performance Incentive - Transport Allowance + Petrol/Toll/Parking reimbursement - 5.5 days work week (Alternate Saturday) - Computer / Network / Server Troubleshooting skills & on-site job training provided **Responsibilities**: - To support customer requirement for resolving issues / request of...


  • Kuala Selangor, Selangor, Malaysia Puncak Tegap Sdn Bhd Full time

    Job descriptionJob descriptionQUALIFICATION: Bachelor degree in IT or related field from recognized university 13 years of experience in technical support Fresh graduate encourage to applyREQUIRED KNOWLEDGE: Good knowledge of Windows & Webbased Application. Knowledge in IT Technical support is an advantage. Experience in Learning / Training is a plus.KEY...


  • Selangor, Malaysia Pasona Malaysia Full time

    **Job ID** **22807** **Position Title** - Japanese Speaking Technical Support ( level1) **Industry** - Call Center/BPO/Shared Service - ・Successfully resolve technical issues (hardware & software) from incoming internal or external businesses and end user's contact and proactive notification systems. - ・Respond to service, products, technical and...


  • Selangor, Malaysia ServerFreak Technologies Sdn. Bhd. Full time

    **Job Scope**: - To troubleshoot errors related to hosting related services. - To provide technical assistance to clients for products & services offered by ServerFreak. - To answer and reply phone calls on technical related issues. **Required Skills**: - Excellent written and verbal communication skills in the English language. - Ability to work well...


  • Kuala Selangor, Malaysia Puncak Tegap Sdn Bhd Full time

    **Job description** **Job description** **QUALIFICATION**: - Bachelor degree in IT or related field from recognized university - 1-3 years of experience in technical support - Fresh graduate encourage to apply **REQUIRED KNOWLEDGE**: - Good knowledge of Windows & Web-based Application. - Knowledge in IT Technical support is an advantage. - Experience in...

  • Marketing Internship

    2 months ago


    Selangor, Malaysia Green House Ingredient Full time

    **Marketing Internship**: - Full time **Overall Job Objective**: - Someone who is a team player, highly creative and passionate about content creation. - Assist the team in performing daily activities and learn how to support the project/events activities. - Strong communicator and able to explain your thoughts and ideas clearly. - Hands on experience on...


  • Selangor, Malaysia Green House Ingredient Full time

    **Marketing Internship**: - Full time **Overall Job Objective**: - Someone who is a team player, highly creative and passionate about content creation. - Assist the team in performing daily activities and learn how to support the project/events activities. - Strong communicator and able to explain your thoughts and ideas clearly. - Hands on experience on...


  • Selangor, Malaysia JAC Malaysia Full time

    Contract type: - Permanent- Location: - Selangor- Specialisation: - Engineering & Manufacturing- Reference: - PR/155865- Contact details: - Stephanie Yen- Job published: - January 22, 2024 16:53**About The Client** Our client was founded in 1873, is based in Stockholm, Sweden. Their products help customers achieve sustainable productivity in various markets,...


  • Selangor, Malaysia Continental Full time

    Job Description Responsible for developing, optimizing, and maintaining data processing pipelines to support advanced data analysis and tire testing applications. Key Responsibility is to develop robust data processing application for thermal scanning data to cater : Analyse and interpret thermal imaging data to derive meaningful insights. Optimize data...

  • Technical manager

    4 weeks ago


    Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    Job Description Open Position: Technical Manager (MNC Food Packaging Company) An MNC food packaging company is looking for Technical Manager to join the team and be based in the Selangor manufacturing plant. Key responsibilities include: Lead new projects and new production line setups. Lead refurbishment or CAPEX projects. Lead machineries upgrade. Lead new...

  • Technical manager

    4 weeks ago


    Selangor, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full time

    Job Description Open Position: Technical Manager (MNC Food Packaging Company) An MNC food packaging company is looking for Technical Manager to join the team and be based in the Selangor manufacturing plant. Key responsibilities include: Lead new projects and new production line setups. Lead refurbishment or CAPEX projects. Lead machineries upgrade. Lead new...

  • Internship, O&m

    3 weeks ago


    Selangor, Malaysia Samaiden Group Berhad Full time

    Scope of Duty 1) Perform day to day plant monitoring data recording of PV plant including detection of faults and alarm through online monitoring system 2) Assist to prepare related documentation regarding equipment stock request, Purchase request, Warranty Claims form and any relevant document. 3) Prepare, tabulate, and analyze PV plant data monitoring,...


  • Selangor, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a MNC company that specializes in waterproofing and building material solutions. The company is expanding their Technical Service Team and looking for a talented Technical Service Manager to be part of their growing team.duties and responsibilitiesStay informed about competitors, new products, and market...


  • Selangor, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a MNC company that specializes in waterproofing and building material solutions. The company is expanding their Technical Service Team and looking for a talented Technical Service Manager to be part of their growing team.duties and responsibilitiesStay informed about competitors, new products, and market...

  • IT Internship

    2 months ago


    Selangor, Malaysia Advge Holdings Sdn Bhd Full time

    **Responsibilities**: Assist with troubleshooting hardware, software, and network issues for end-users. Set up and configure computer hardware peripherals and network devices. Assist with software updates, patches, and upgrades. Document and maintain accurate records of support requests and resolutions. Collaborate with team members to identify and...