Customer Service Executive

7 months ago


Kuala Lumpur, Malaysia Pilatique Pilates & Physiotherapy Studio Full time

Pilatique Pilates & Physiotherapy Studio is a boutique Pilates studio providing services for clientele seeking for needs in rehabilitation, general fitness and to improve sports performance in the past 18years. We are also an international licensed training facility for Merrithew STOTT PILATES® instructor certification courses since 2008.

Requirement:
*Open to Citizens and Permanent Residents applicants.
- Positive attitude.
- Customer service centric - a strong flair of customer management skills.
- Attentive to enquiries, meticulous, take ownership of his/her work.
- Able to work independently and confidently.
- A resourceful and effective problem-solver.
- Emotionally independent - able to manage various personalities effectively.
- Patient, sincere, dependable, professional and with Integrity.
- Well-groomed.
- Organized.
- Excellent in time-line management.
- Bilingual: English and Mandarin
- 2 years and above of experience in coordinating appointments and projects
- Experience in managing social media for company profile
- A gift of creative writing
- Enjoys physical movements
- Leading an active fitness lifestyle

**Required Education Level**:
Minimally Diploma

**Required Experience**:

- 2 years in Customer Service.
- 2 years in Office Administration.
- 2 years in Operation Management.

**Essence**:

- Committed
- Independent
- Mature
- Fast thinker
- Humble and open to continuously learning new skills
- Positive outlook in life, and able to self-motivate in hard times
- Reliable
- Hands-on

Job Scope:

- Coordination - coordinating client training and education activities in the studio
- Administration - client management software and office management
- Operations - light load inventory, premises maintenance, managing cleaning services, upkeep with studio cleanliness and adherence to Safe Measurement Management guidelines.
- Sales - Increase sales of services

**Working Hours: Mon to Fri: 7am to 3pm, Sat: 7am to 1pm / Mon to Fri: 1pm to 9pm, Sat 11am to 5pm**

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift

Supplemental pay types:

- Commission pay



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