Client Support Executive

**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...

**Job description**: - To be supportive and responsive towards the company’s business operations and efficiently attending the client needs. - Provides advice and guidance to clients on procurement matters, and coaches clients on relevant processes (i.e. Proposals, Purchase Order, Quotation & Clients Certificates) to ensure client needs are met, and to...

**Your role** **Your challenges** - Resolve customer inquiries via live chat in a timely and professional manner. - Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers. - Gather customer feedback and provide suggestions for improvement, with a focus on driving customer satisfaction and...

To perform general service desk operations functions including incident management, event management, problem management & reporting. - To provide quality technical support & inquiry management to clients according to the SLO. - To be able to categorize reported incident and inquiries to a proper severity/priority level. - Ticket management to track and...

1. Gather feedback from assisting client on the effectiveness of the CSM services and provide report on the information gathered to the superior. 2. Work closely with internal teams, including sales, technical support, and marketing, to address client needs and concerns effectively. 3. Maintain accurate and up-to-date records of client interactions,...

The level 1 Technical and Pre/Post-Sales Support Representative Agent is the initial request handler who takes the incoming customer request. Mission Statement: We will be the greatest customer engagement services company in the world, rich in diversity and talent. Operating Philosophy: Visibility - Allows us to quickly see and address problems and...

JD: We are thrilled to announce an exciting opportunity for the role of Customer support/ Translation(Chinese, Mandarin, OR Cantonese) at our esteemed company, based in Cyberjaya,Malaysia. Client - Largest IT Consulting and Services Title: Customer support/ Translation Language proficiency: Fluent Mandarin/Cantonese & English Project: Healthcare **Type...

ENSOFT CONSULTING SDN BHD EnSoft was incorporated mainly to concentrate on Software Application Support Services, Network / Data Centre Maintenance and Monitoring, Systems Support Services (on-site), IT Consulting. We provide an array of services. - Web Design & Development - Software Application Support - On-site System Support - Network/Data Centre...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

**Job Summary** Lead employees using performance management, manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Ensures all queries to TLM Support arrive via SM9 ticket and resolved on with high standards and on a timely manner....

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ - **Salary : RM4,500 + Shift RM300 +KPI Allowance RM300 + RM200 Housing Allowance**_ - **Visa and Employment Pass provided**_ **Responsibilities**: - Customer Service position interfaces with customers...

**Responsibilities**: - Monitor team progress on daily basis - ensure that there is no ticket unattended and all ticket is follow up closely until ticket close - Manage team schedule and costing (for onsite help-desk and travelling) - Weekly reporting - Slide preparation for meeting such as workshop or training - Vet thru manual prepared by team - To...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. - This position provides...

Working Hours: Monday - Friday (9.00AM - 6.00PM), Saturday (9.00AM - 1.00PM) **Job Description**: 1. Develop and implement effective sales strategies and tactics to achieve sales targets. 2. Identify and prioritize target market segments and customer profiles. 3. Monitor and analyze market trends and competition to adapt the sales approach as needed. 4....

**Job Overview** **Responsibilities**: - Develop and execute sales strategies to promote our educational products and consulting services to schools within the designated territory and centre as well. - Required to go school at least 4-5 school a day. - Conduct product demonstrations and presentations to showcase the features, benefits, and value...

**Summary**: Effectively managing SSL accounts involves onboarding new clients, implementing SSL marketing strategies, and ensuring seamless participation in event. The process includes overseeing partners, providing robust support, and expeditiously handling certificate issuance to guarantee a secure and efficient digital experience for all...

Salary: RM3,000 - RM3,500 + Commission Working Hours: Monday - Friday (9.00AM - 6.00PM), Saturday (9.00AM - 1.00PM) **Job Description**: 1. Develop and implement effective sales strategies and tactics to achieve sales targets. 2. Identify and prioritize target market segments and customer profiles. 3. Monitor and analyze market trends and competition to...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...