Duty Manager
15 hours ago
Report directly to the Front Office Manager and concurrently responsible to the General Manager on all matters of importance affecting guest services and general hotel operations. - Has a very close working relationship with Front Office Manager. - Co-ordinate and co-operate with all other departments as and when required and has a good working relationship with all Heads of Department and the Sales and Marketing team. - Has a strong relationship and interaction with all hotel guests, visitors and members of the local community. - Handle all levels of associates professionally. - The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Reception, Reservation and call centre - Ensure there is a healthy and strong communication link between the various Front Office divisions and other departments. - Is responsible for ensuring all guests are offered a faultless and speedy check-in, with the emphasis being that all guests are pre-registered and checked-in, in their respective rooms. - Should assist and help when groups, incentive bookings, VIPs special guests or banquet guests arrive. Must ensure all facilities are ready to check on details of the arrangements and liaise with Front Office Manager or Director of Sales to meet guests if necessary. - Should assist in checking VIP, regular guest and CIP (Commercially Important People) details, the accuracy of guest billings, credit policies and other visitation details. - VIP, Regular guest & CIP :Ensures all arrangements are in order prior to their arrival.Welcomes and escorts them to their rooms as per the specified policyEnsures that all checkout arrangements are handled smoothly and gives personal attention upon departure. - Should aim to check and assist the Front Office Assistant and Housekeeping Supervisors in spot-checking a few rooms at random and all suites or speciality rooms that are to be occupied on the day. - Is responsible for maintaining a high quality standard of service offered and other guest service areas in the lobby. Should assist in these areas whenever necessary. - Is well versed on the functions for the day and VIP movements, if any. Coordinates with Security and Concierge on manning deployment and special instructions i.e. lift movement, red carpet set up and etc. - Reports directly to the Front Office Manager and concurrently to the General Manager regarding important information, problems, complaints and the relevant actions taken, on and on-going basis throughout the day. - Is responsive and receptive to guest complaints, should analyse; and within the limitation set; make correct and quick decisions to ensure total guest satisfaction, whilst also protecting the hotel’s property and revenues. - Ensures briefings and shift handovers are carried out in a professional and regular manner. - Schedules and regularly conducts routine inspections of all areas directly pertaining to hotel operations, closely scrutinising to ensure all minimum standards are met and exceeded. - Co-ordinates with Security in the investigation of irregularities and stands witness to the breaking of safety deposit boxes and when necessary. - Assists the Safety and Security Manager in conducting investigations as and when necessary. Assists in guest feedback. - Is fully responsible for all emergency cases in the absence of the General Manager Front Office Manager and Department Heads. Must be thoroughly knowledgeable with the hotel’s emergency procedures. - Ensures that all guest feedback is updated in PMS accurately and consistently. Does spot check on associate’s updates. - Shall take control over small emergency situation and exercise authority and retains confidentiality on cases at all times. - Updates associates on room rate charges and sales & marketing programmes. - Updates associates on rules and policies governing special promotions and that their production is tracked. - Ensures that room rates, which have been updated by reservations, are followed. - Must assist, to promote and up-sell inter-hotel sales and in-house facilities whenever possible. - Is responsible to ensure all departments maintain appropriate standards of conduct, dress code, hygiene, uniform, appearance and posture according to the minimum standards set. - Ensures superior grooming for Front of the house associates - Responsible for ensuring all guest areas and public areas are maintained to maximum cleanliness and tidiness, and liaise with Engineering or Housekeeping on all arising matters regarding repairs, cleanliness or refreshing. - Should at all times act as eyes and ears of Management, immediately relaying information and details. - In the absence of other managers:Authorizes paid-out, rebates, cash advances, and cheque acceptance as per the established procedures.Authorises billing requests and grants credit
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IT Manager
3 days ago
Shah Alam, Malaysia AYAMAS SHOPPE SDN. BHD. Full timeDuties and Responsibility: 1. Managing Ayamas and Rasamas IT network infrastructure, IT security, ERP system, outlets POS system, operation and support for HQ, trading, warehouse, call center and all outlets around Malaysia 2. Overseeing and managing Company's information technology projects. Coordinate project phrases from development to installation and...
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Project Manager
5 days ago
Shah Alam, Malaysia Akar Titanium Full timeTo attend site meeting, highlight issues with sub contractors & clients and ensure all works are carried out according to specification, plans, procedures and work instructions. - Monitor, follow-up and prepare report on site work progress - Oversee daily process of all activities on site and ensure that the project is on schedule - Able to lead the project...
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Shift Manager
2 weeks ago
Shah Alam, Malaysia EMART24 HOLDINGS SDN BHD Full timeTo support the business success by creating and establishing the flow or Team Member Training to ensure all new members complete training plans within the specified time during employment. Perform and follow up team members assigned workstation duties to ensure quality products and services are delivered following the company standard operating...
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Project Manager
4 days ago
Shah Alam, Malaysia Grand Dynamic Builders Full time**Duties and Responsibilities**: - To implement all policies, activities, procedures, instructions as relevant and required by the QESH management system. - To take on the ultimate responsibility of quality, environmental, safety and health management for the project. - To comply with legal and other requirements applicable to the organization. - To fulfill...
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Management Trainee
15 hours ago
Shah Alam, Malaysia J&T Express - Selangor South Full time**SUPERVISOR (SALES)** **Outlet coverage: Subang perdana & Sg Buloh** Key Responsibilities: 1. Participants in program management weekly, monthly & quarterly basis as well as project management for strategic which involves duties on a regular and ad hoc initiatives. 2. Assists on top management in **sales** management & operation management. 3. Place in...
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Logistic Assistant Manager
4 days ago
Shah Alam, Malaysia Oiltek Sdn Bhd Full time**Duties and Responsibilities**: - Manage warehouse inventory and keep records of the inventory - Select carriers for shipment and negotiate rates - Respond to and resolve complaints and problems - Keep up to date on shipping carriers, routes and rates - Excellent written and verbal communication skills - Good working knowledge of the consumer goods...
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HR Manager
15 hours ago
Shah Alam, Malaysia IDEASPARQ ROBOTICS SDN BHD Full timeDuties/Responsibilities: - Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. - Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and...
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Retail Executive/ Management Trainee
7 days ago
Shah Alam, Malaysia BWY Holdings Sdn Bhd Full timeWe are seeking an eager, motivated management trainee/ Retail Executive to join our growing organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required. **Responsibilities**: - Ensures pricing and display of merchandise items are correct and up to company’s standard - Assists in providing on-the...
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Outlet Manager
3 days ago
Shah Alam, Malaysia SACC CONVEC SDN BHD Full timeResponsible for the practical supervision of the F&B Outlets in his / her area of responsibility and all related administrative duties. To participate in all activities of planning, directing, controlling and coordinating of activities in the F&B outlets. Provide a sales and promotion activities at the Company’s business properties/outlets. To oversee a...
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Account Manager
15 hours ago
Shah Alam, Malaysia FinexHR (Malaysia) Sdn Bhd Full timeEstablish internal controls and guidelines for accounting transactions and budget preparation. - Oversee preparation of business activity reports, financial forecasts, and annual budgets. - Oversee the production of periodic financial reports. Ensure that the reports comply with accounting principles or financial reporting standards. - Responsible for tax...
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Business Financial Manager
4 days ago
Shah Alam, Selangor, Malaysia Cairnhill Metrology Pte Ltd Full timeRole Overview:Cairnhill Metrology Pte Ltd is a leading company in the industry, and we are seeking a highly skilled Business Financial Manager to join our team. The successful candidate will be responsible for managing and processing accounting transactions, including accounts receivable, accounts payable, and cash book management.The ideal candidate will...
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Project Manager
6 days ago
Shah Alam, Malaysia OPCOM ENGINEERING SERVICES SDN BHD Full timeResponsible to ensure the project completed on time - Responsible to maintain excellent rapport and business relationship with customers. - Work closely with Safety and Health Manager in execution of Safety and Health Management System. - To prepare and monitor yearly and monthly plan (project plan, safety plan) - To prepare reports that are essential for...
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Shah Alam, Malaysia JOBBUILDER Full time**Responsibilities**: - To perform accounting for assigned clients on monthly, quarterly and yearly basic - Perform SST submission for assigned clients - Prepare tax computation and perform submission for personal tax clients - Supervising and reviewing the work of team members - Develop and maintain relationships with client and meet their expectation -...
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Financial Management Lead
7 days ago
Shah Alam, Selangor, Malaysia RGP CORPORATION (M) SDN. BHD. Full time**Company Overview**RGP CORPORATION (M) SDN. BHD.A leading Manufacturing, Transport & Logistics company with 11-50 employees.We have been providing trusted and best printing, packaging and courier products since 1995. Our strong market presence spans multiple continents and numerous countries, catering to a range of esteemed clients including Walmart, DHL,...
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Business Management Intern
2 weeks ago
Shah Alam, Malaysia ZUS Coffee Full time**Responsibilities**: - Participate in on-the-ground outlet experience - Prepare and compile findings for daily/ weekly/ monthly outlet report - Assist in on-the-ground outlet survey and gather operational feedback - Engage with a hands-on Customer Service experience - Aid with operation administrative functions - Support team members with daily operational...
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Financial Operations Manager
4 days ago
Shah Alam, Selangor, Malaysia ESP Global Full timeWe are looking for a highly motivated and organized individual to fill the position of Financial Operations Manager at ESP Global. In this role, you will be responsible for managing day-to-day finance operations activities and ensuring that all financial tasks are completed accurately and efficiently.Duties and ResponsibilitiesFinancial Planning: Assist in...
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Credit Operations Manager
2 days ago
Shah Alam, Selangor, Malaysia TIME's group Full timeRole OverviewThe Credit Specialist position plays a critical role in driving collections and improving cash flow. This individual will be responsible for managing assigned accounts, developing and implementing collection plans, and working closely with major accounts to resolve any issues.Duties and ResponsibilitiesManage accounts receivable, including...
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Outlet Manager
2 weeks ago
Shah Alam, Malaysia VLISS VV SDN BHD Full timeREPORTING RELATIONSHIP Outlet Manag reports directly to Franchise Owner TIES AND - PONSIBILITIES - Monday to Sunday with one 1) off da - n weekdaySt - on in Out - Daily (Excep - ffice meeting da - Ensure schedules and objec - e are metSupervise and motivate staffMonitor Operating costs, budget and resources - Coordinat peration*Check CCTV at 9.00am to...
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Accounts Manager
15 hours ago
Shah Alam, Malaysia FinexHR (Malaysia) Sdn Bhd Full timeIndustry : Industrial Machinery & Equipment Location : Shah Alam, Selangor Job Descriptions: - Establish internal controls and guidelines for accounting transactions and budget preparation. - Oversee preparation of business activity reports, financial forecasts, and annual budgets. - Oversee the production of periodic financial reports. Ensure that the...
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Business Growth Manager Role
1 day ago
Shah Alam, Selangor, Malaysia BIG PHARMACY HOLDINGS SDN BHD Full timeJob ResponsibilitiesKey duties include processing corporate clients' medication requests, adhering to dispensing guidelines as per MOH requirements, and providing excellent customer service.Process medication requests from corporate clients.Maintain good dispensing practices according to MOH regulations.Ensure high standards of customer service.Adhere to the...