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Manager, Agency Training
1 week ago
Manager, Agency Training (Content Developer)
Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
A Training Content Developer plays a crucial role in shaping knowledge and skills within an organization. Their job description typically involves the following key responsibilities:
**Principal Duties & Responsibilities**:
- Develop diverse training materials: Craft engaging and effective training content in various formats, including e-learning modules, instructor-led training materials, user manuals, job aids, presentations, videos, and simulations.
- Integrate appropriate multimedia elements: Utilize visuals, audio, and interactive elements to enhance engagement and understanding.
**Project Management and Delivery**:
- Plan and manage training content development projects: Define timelines, budgets, resource allocation, and quality control measures.
- Collaborate with cross-functional teams: Work with instructional designers, graphic designers, developers, and SMEs to ensure seamless content creation and delivery.
- Conduct pilot testing and gather feedback: Evaluate the effectiveness of training materials through pilot testing and incorporate feedback for improvement.
- Maintain and update existing training content: Ensure materials stay current with evolving technology, processes, and regulations.
**Job Specification**:
**Qualifications**
- Bachelor's degree in education, instructional design, communication, or a related field (often preferred).
- Strong writing and editing skills with a clear and concise writing style.
- Ability to research and assimilate complex information from various sources.
- Knowledge of instructional design principles and theories like adult learning principles.
- Proficiency in e-learning authoring tools and learning management systems (LMS).
- Excellent communication and collaboration skills to work effectively with SMEs, stakeholders, and other team members.
**Experience**
- Previous experience in training and development or a related field is highly desirable.
- Experience with specific e-learning authoring tools and LMS systems may be required.
- Experience working with diverse audiences is a plus.
- Strong in soft skills and leadership training
**Knowledge**
- Basic understanding of instructional design principles: Knowledge of Andragogy, ADDIE model, and other instructional design frameworks can be advantageous.
- Strong writing and editing skills: Excellent command of grammar, syntax, and clarity is essential for writing engaging and informative content.
- Multimedia skills (optional): Experience with video editing, graphic design, or audio production can be a bonus.
**Additional Qualities**:
- Excellent communication and interpersonal skills: Ability to collaborate effectively with diverse stakeholders and SMEs.
- Strong organizational and time management skills: Efficiently manage projects within deadlines and budgets.
- Creative thinking and problem-solving skills: Ability to develop innovative solutions for complex training needs.
- Passion for learning and development: A genuine interest in creating effective learning experiences for others.
Job ID 24030081
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