Training Manager

5 months ago


Kuala Lumpur, Malaysia Zurich Insurance Full time

Job Summary- Oversees the development of specialized training to customers and personnel on all Strategic Business Unit products, services, and underwriting strategy to help drive growth and profitability.- Job Accountabilities - Key Accountabilities- Oversees the development, research and analysis of specialized training to customers and Strategic Business Unit personnel on all products and services strategy (This includes the marketing, administration and reporting to senior management).
- Monitors results and identifies training needs for Finance & Insurance marketing plan and underwriting strategy. Sets action plan to achieve desired results.
- Oversees the development and maintenance of sales and underwriting curriculum and field resources.
- Monitors territory growth and changes to account activity (new business and current business growth) after attendance at training.
- Oversees the development and maintenance of tools to measure field adherence to the Strategic Business Unit strategy utilizing Brand Development Reviews and other methods.
- Works with sales mgmt and staff to ensure growth and profitability by providing resources to improve employee performance.
- Participates in the development and implementation of the marketing plan and value proposition for Finance & Insurance products, underwriting and claims.
- Ensures consistency with Strategic Business Unit´s strategies through periodic reviews with Strategic Business Unit personnel.
- Works with the Field Advisory Counsel Team in strategic and business development matters.
- Assists in the selections/decision of industry partners for technology tools for our field and dealer customers.
- Determines the approach for new product launches and pilots; oversees the development of field training presentations and conducts training.
- Oversees communications.
- Selects, coaches, trains & develops employees.
- In conjunction with senior management, evaluates projects through financial feasibility studies, market research and planning.
- May also develop licensing objectives, policies and programs, initiating proposals, negotiations and presentations for the acquisition of licensing opportunities and technologies.
- Responsible for overall strategy development, implementation and management of multiple markets and business segments critical to company business objectives.
- Business Accountabilities- Produce significant business opportunities with major customer/ geography / operating unit.
- Develop strategic customer relationships.
- Develop relationships with contacts with specialized expertise who can be called on for assistance and who will alert one to developing issues.
- Identify opportunities and risks associated with changes in the external environment, looking forward 2 - 5 years.
- Develop and implement annual budget for area of responsibility.
- Improve SBU/SSUs customer relations with focus on profitability and productivity.
- Recommends changes to policies, systems, products/ services to leaders.
- Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed for area of responsibility.
- Regularly monitors and evaluates activities to identify potential risks and issues of non-compliance.
- Participates or may lead risk assessment for their area of responsibility and escalates potential issues to higher management.
- Job Qualifications- Required:

- Bachelor's Degree and 10 or more years of experience in the training or Sales area from insurance or financial institution background.
- OR- High School Diploma or Equivalent and 12 or more years of experience in the training or sales area

Preferred- Knowledge of adult learning principles and effective presentation techniques
- Advanced knowledge of strategic planning practices
- Knowledge of marketing competitive analysis tools and techniques to meet specific case requirements
- Strong knowledge of key business and industry issues influencing the organization
- Change management experience
- Management skills including planning, budgeting, coaching, interviewing/selection and performance management
- Ability to multi-task
- Experience working in a team environment
- Leadership experience
- People management experience



  • Kuala Lumpur, Malaysia Cambridge Training Sdn Bhd Full time

    Cambridge Management and Cambridge Training are committed to provide value-added consultancy and training services to our clients. We shall adhere to the following Core Values to honour our commitments: - Constantly and consistently deliver our services with Positive IMPACT; - Meeting the requirements and expectations of our clients by getting to the root...


  • Kuala Lumpur, Malaysia Go-Get Data Consultancy Full time

    Conduct thorough assessments to identify training needs across various departments and job roles. - Analyze performance metrics, feedback, and skill gaps to determine training priorities. - Design and develop training curriculum, materials, and resources tailored to meet specific job - requirements. - Create engaging and interactive training modules...

  • Training Manager

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Human Resources Key Skills: Process Training Virtual Training Training and Development BPO training Training Management training capacity manager TTT certification to deliver trainings Should have 2-15 years of...

  • Training Manager

    7 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: global payment systems regulations and compliance standards - Conduct thorough assessments to identify training needs across various departments and job roles. -...

  • Training Manager

    5 months ago


    Kuala Lumpur, Malaysia Valiram Full time

    **KEY AREAS OF RESPONSIBILITIES**: - Identify current challenges in customer service across the division. - Customize training program according to the needs of the brands, with emphasis on Rolex & Tudor. - Plan out a monthly and yearly training calendar. - Work closely with brand managers for updates and insights pertaining to the brand standards and...

  • Training Manager

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Training people Management Quality Analyst skills - Construct searches and reports designed for automated analysis and topic identification in recorded conversations...

  • Training Manager

    7 months ago


    Kuala Lumpur, Malaysia HLA GARMENT (MALAYSIA) SDN BHD Full time

    Career Development Direction: Store managers that performed well will be promoted to professional store managers which responsible for setting up new stores, training store staff and management positions. After the smooth functioning of the day-to-day operations of the store, they will hand over the new opened store to the store manager and continue to set...


  • Kuala Lumpur, Malaysia HealthTech Academy Full time

    **Training Operations Manager** **Job Locations**:Malaysia (remote) **Job Type**:Regular, Full-Time **Working hours**:8 am - 5 pm CST **About HTA**: **About the role**: As a Training Operations Manager at Health Tech Academy, you play a pivotal role in executing our learning programs, ensuring the effective delivery of training, and managing our team of...


  • Kuala Lumpur, Malaysia STERIS Full time

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **The Difference You Will Make**: As our business grows, we are looking to further strengthen our Asia Pacific Service business by hiring a **Service Training Manager** to align the vision...


  • Kuala Lumpur, Malaysia Teleperformance Full time

    Overview: **Position Summary**: The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across multiple locations. Oversees Transaction Monitoring requirements, and/or Sales Verification (as applicable), and is responsible for ensuring continuous training of employees based on client,...

  • Vp, Training Manager

    6 months ago


    Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • HR & Training Manager

    6 months ago


    Kuala Lumpur, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full time

    We are looking for a Talent **HR & Training Manager** for our organization who leads our employee development initiatives by hosting a training program, responsible for recruiting suitable talents for the company besides conducting training for internal staff and educational, learning programs. **Duties & Responsibilities: -** **Learning & Development** -...

  • Training Manager

    7 months ago


    Kuala Lumpur, Malaysia Bureau Veritas Full time

    **Job Requirements**: - Possess a Bachelor’s Degree in any related studies. - Experience in sales and operation will be an added advantage. - Able to develop and implement training program, ensuring they meet industry standards and requirements. - Able to organize learning and development events. - High professionalism, excellent leadership and...


  • Kuala Lumpur, Malaysia Junzo Sdn Bhd Full time

    **ob Descriptions**: - Primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance for IT project implementations. - Developing change management plans for projects and/or change initiatives. - Evaluating the impact of planned organizational change and...


  • Kuala Lumpur, Malaysia PUNCAK TRAINING SDN BHD Full time

    **Job Description: - ** - To plan and manage the operations of each section according to Company’s policies and procedures. - Participate in the planning and execution of the Company’s strategic development projects towards continuous improvement and growth. - To make recommendations for changes and continuous improvement so that objectives of the...

  • Manager, Pd Training

    6 months ago


    Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Training Manager

    6 months ago


    Kuala Lumpur, Malaysia Bureau Veritas Full time

    Our people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust**. With **responsibility **and** openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping society**. >...

  • Training Manager

    3 months ago


    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Summary** The Training Manager should be able to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics. They should know about the business training function, content creation and management, team strategies, working with remote teams, using technology, workplace diversity, management...

  • F&b Training Manager

    6 months ago


    Kuala Lumpur, Malaysia The Olive Tree Group Full time

    The Olive Tree Group is a dynamic organization that has presences in the form of **fine-dining restaurants, bars and bistro** throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 26 high performing restaurants and bars with exciting projects under development. Armed with a...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Training Coordinator, Airline Mandatory Training (AMT Safety) **Reports To**: - Deputy Head of Training /Instructional Services Manager **Role Purpose**: - Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the...