Vp, Training Manager

3 weeks ago

Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

**Business Banking**

We develop integrated products and services targeted at helping small and medium-sized enterprises across the region progress through different stages of growth. These include innovative solutions and initiatives in areas of working capital loans, operational efficiency and currency exposure.

**Responsibilities**:

- Formulate the Business Banking (BB) training strategy; ensure BB training strategy/calendar is aligned to Group Training Roadmap
- Build training contents, manage and work with external vendors to complement the training infrastructure.
- Manage the end-to-end training function and training budget; brand and market BB training roadmap to all internal and external stakeholders
- Organize training for new hires as well as refresher courses for existing staff; conduct sales and leadership programmes and ensure that all staffs are competent
- Identify and develop new programmes to enhance the core skills of the different job functions
- Identify line trainers and implement Train-the-Trainer programmes; explore and seek external accreditation of core training programmes
- Conduct coaching to sales staff and analyse data for improvement via training

**Job Requirements**:

- Relevant depth of experience in the Retail and SME segment
- Sound knowledge and understanding of Business Banking products and services
- Deep understanding of in-country market conditions
- Outstanding communication and presentation skills
- minimum 5 years sales management experiences
- Certified in credit (PCC) with prior experience in conducting credit training & credit evaluation

**Be a part of UOB Family**:

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