Service Training Manager

Cambridge Management and Cambridge Training are committed to provide value-added consultancy and training services to our clients. We shall adhere to the following Core Values to honour our commitments: - Constantly and consistently deliver our services with Positive IMPACT; - Meeting the requirements and expectations of our clients by getting to the root...

**Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: global payment systems regulations and compliance standards - Conduct thorough assessments to identify training needs across various departments and job roles. -...

**KEY AREAS OF RESPONSIBILITIES**: - Identify current challenges in customer service across the division. - Customize training program according to the needs of the brands, with emphasis on Rolex & Tudor. - Plan out a monthly and yearly training calendar. - Work closely with brand managers for updates and insights pertaining to the brand standards and...

**Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Training people Management Quality Analyst skills - Construct searches and reports designed for automated analysis and topic identification in recorded conversations...

Event Coordination - To manage and execute all aspects of corporate training events, including booking and scheduling, coordinating with vendors/suppliers. - To set-up and coordinating corporate training events, including logistics, invitations, and materials preparation. - To plan, organize and execute coordination & collaboration with respective parties...

**Role**:Training Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Human Resources Key Skills: Process Training Virtual Training Training and Development BPO training Training Management training capacity manager TTT certification to deliver trainings Should have 2-15 years of...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Conduct thorough assessments to identify training needs across various departments and job roles. - Analyze performance metrics, feedback, and skill gaps to determine training priorities. - Design and develop training curriculum, materials, and resources tailored to meet specific job - requirements. - Create engaging and interactive training modules...

**Job***: Institutional Banking **Primary Location***: Asia-Malaysia-Kuala Lumpur **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 30/Aug/2023, 2:57:57 AM **Unposting Date***: Ongoing **Role Responsibilities** **Strategy** - Responsible in managing Shariah Training functions and infrastructure to allow SCSB to be managed in...

**Training Operations Manager** **Job Locations**:Malaysia (remote) **Job Type**:Regular, Full-Time **Working hours**:8 am - 5 pm CST **About HTA**: **About the role**: As a Training Operations Manager at Health Tech Academy, you play a pivotal role in executing our learning programs, ensuring the effective delivery of training, and managing our team of...

Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes. Bachelor's or Equivalent

Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes.Bachelor's or Equivalent

Training Operations ManagerJob Locations:Malaysia (remote)Job Type:Regular, Full-TimeWorking hours:8 am - 5 pm CSTAbout HTA:About the role:As a Training Operations Manager at Health Tech Academy, you play a pivotal role in executing our learning programs, ensuring the effective delivery of training, and managing our team of coaches. Your focus will be on...

Overview: **Position Summary**: The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across multiple locations. Oversees Transaction Monitoring requirements, and/or Sales Verification (as applicable), and is responsible for ensuring continuous training of employees based on client,...

Overview:Position Summary:The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across multiple locations. Oversees Transaction Monitoring requirements, and/or Sales Verification (as applicable), and is responsible for ensuring continuous training of employees based on client,...

Job Title: Customer Service Manager - Automotive Industry Location: Malaysia Key Responsibilities: - Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. - Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance...

Working closely with the regional delivery managers to provide service excellence - Work closely with client programme managers & project managers to ensure service levels are met - Participate in performance review meetings (regional & global) - Contribute to defining operational process for continuous improvements and adherence to service level...

Role and Responsibilities About CAEAt CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security...

Role and Responsibilities About CAEAt CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...