Service Training Manager

Cambridge Management and Cambridge Training are committed to provide value-added consultancy and training services to our clients. We shall adhere to the following Core Values to honour our commitments: - Constantly and consistently deliver our services with Positive IMPACT; - Meeting the requirements and expectations of our clients by getting to the root...

Position: Training and Certification Collaboration - Business Development Aro Australian Training Academy (AATA) is based in Melbourne, Australia. We are comprised of consultants and trainers specialising in education consultancy, certification awards, and training. Aro Australian Training Academy is an Australian-based independent accreditation,...

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world...

Responsibilities* - Identify and assess the training needs of the team through consultation with managers. - Develop individualized and group training programs that address specific business needs. - Develop training manuals that target tangible results. - Implement effective and purposeful training methods. - Effectively manage the training budget. -...

**Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: global payment systems regulations and compliance standards - Conduct thorough assessments to identify training needs across various departments and job roles. -...

**KEY AREAS OF RESPONSIBILITIES**: - Identify current challenges in customer service across the division. - Customize training program according to the needs of the brands, with emphasis on Rolex & Tudor. - Plan out a monthly and yearly training calendar. - Work closely with brand managers for updates and insights pertaining to the brand standards and...

**Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Training people Management Quality Analyst skills - Construct searches and reports designed for automated analysis and topic identification in recorded conversations...

**Job Description**: Functional Responsibility The Training Manager is responsible to the Head of Training for implementing, maintaining, and continuously improving training policies, plans, programs, processes, and procedures throughout the organization in accordance with and ensure continuous compliance to applicable regulatory, company requirements and...

**Role**:Training Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Human Resources Key Skills: Process Training Virtual Training Training and Development BPO training Training Management training capacity manager TTT certification to deliver trainings Should have 2-15 years of...

Conduct thorough assessments to identify training needs across various departments and job roles. - Analyze performance metrics, feedback, and skill gaps to determine training priorities. - Design and develop training curriculum, materials, and resources tailored to meet specific job - requirements. - Create engaging and interactive training modules...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Training Operations Manager** **Job Locations**:Malaysia (remote) **Job Type**:Regular, Full-Time **Working hours**:8 am - 5 pm CST **About HTA**: **About the role**: As a Training Operations Manager at Health Tech Academy, you play a pivotal role in executing our learning programs, ensuring the effective delivery of training, and managing our team of...

Job Description **The Training Standards Manager will be responsible for designing and conducting training programmes throughout all sections of NMC. The Training Standards Manager will ensure that training syllabuses are kept current and fitting to current and future business needs.** **Your Traits**: - Great leader and motivator of a team - Excellent in...

Corporate training managers coordinate all the training activities and development programmes in a company. They also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes. Bachelor's or Equivalent

**Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...

**Job Summary** Assist the Human Resources Manager in creating an effective and efficient operation of Training Department. **What will I be doing?** As an Assistant Training Manager, he/she is responsible to coordinate and manage the implementation of hotel training in line with Hotel Policy & Procedure. Develop and maintain training resources and...

Overview: **Position Summary**: The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across multiple locations. Oversees Transaction Monitoring requirements, and/or Sales Verification (as applicable), and is responsible for ensuring continuous training of employees based on client,...

Working closely with the regional delivery managers to provide service excellence - Work closely with client programme managers & project managers to ensure service levels are met - Participate in performance review meetings (regional & global) - Contribute to defining operational process for continuous improvements and adherence to service level...

The Olive Tree Group is a dynamic organization that has presences in the form of **fine-dining restaurants, bars and bistro** throughout Malaysia. Founded and driven by restaurant entrepreneur Leslie Gomez, the group established in 2003 now owns and operates 26 high performing restaurants and bars with exciting projects under development. Armed with a...

**Job Number** 24053795 **Job Category** Human Resources **Location** The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and philosophy and ensures all training...