Training Manager

2 days ago


Kuala Lumpur, Malaysia Klook Full time

At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their faces, at a touch of a button. We are a global team of diverse Klookers who push boundaries every day, learn fast with feedback and take ownership to drive the change we want to see. Together, we help each other make the world a more joyful place. Up for the challenge? Join us today

**What you’ll do?**
- Manage day-to-day operations of the Training team
- Conduct / organize train-the-trainer sessions
- Consistently demonstrate a strong team dynamic with the training team and all internal and external partners
- Audit classroom training for both internal and external sessions to ensure consistent delivery of information across sites
- Develop and maintain training tools, including worksheets, templates, databases and reports
- Identifies and analyzes employee performance problems, determines on-going training needs, and implements solutions
- Collaborate with internal stakeholders and external resources to design and/ or deliver learning programs that address identified needs
- Handle enquiries pertaining Procedures from other teams and be able to give guidance / reply according to stipulated operation procedures and policies
- Tailor training and set schedules according to ongoing business needs
- Perform other related duties as assigned
- Additional duties or projects as assigned

**What you’ll need?**
- Proficient in both Chinese Mandarin and English (both verbal and written)
- Extremely detail-oriented when responding and resolving customers' issues
- Must have outstanding organizational, time management and communication skills
- Proactive, efficient, quick to learn and has a strong work ethic.- Eager to work in a small team and fast-paced environment
- A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required
- Globally-minded and comfortable working with people from a different cultural background and in different time zones
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs._
- Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes._
- An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing._



  • Kuala Lumpur, Malaysia Cambridge Training Sdn Bhd Full time

    Cambridge Management and Cambridge Training are committed to provide value-added consultancy and training services to our clients. We shall adhere to the following Core Values to honour our commitments: - '¢ Constantly and consistently deliver our services with Positive IMPACT; '¢ Meeting the requirements and expectations of our clients by getting to the...

  • Training Manager

    3 days ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:Human Resources Key Skills: Process Training Virtual Training Training and Development BPO training Training Management training capacity manager TTT certification to deliver trainings Should have 2-15 years of...


  • Kuala Lumpur, Malaysia Go-Get Data Consultancy Full time

    Conduct thorough assessments to identify training needs across various departments and job roles. - Analyze performance metrics, feedback, and skill gaps to determine training priorities. - Design and develop training curriculum, materials, and resources tailored to meet specific job - requirements. - Create engaging and interactive training modules...

  • Training Manager

    2 days ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: global payment systems regulations and compliance standards - Conduct thorough assessments to identify training needs across various departments and job roles. -...

  • Training Manager

    1 week ago


    Kuala Lumpur, Malaysia Tech Mahindra Americas Inc Full time

    **Role**: Training Manager Experience in Training material preparation Experience in planning the training curriculum Executing/ giving the trainings to the users Good Mandarin (speak, read, write, listen) & English (speak, read, write, listen) communication NOT looking for Hardware or Infra or Telecomm relates training

  • Training Manager

    2 days ago


    Kuala Lumpur, Malaysia Sephora Full time

    **Sephora**, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world. **Sephora** **SEA’s **retail activity spans over 8...

  • Training Manager

    2 days ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Training Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Training people Management Quality Analyst skills - Construct searches and reports designed for automated analysis and topic identification in recorded conversations...

  • Training Manager

    4 days ago


    Kuala Lumpur, Malaysia HLA GARMENT (MALAYSIA) SDN BHD Full time

    Career Development Direction: Store managers that performed well will be promoted to professional store managers which responsible for setting up new stores, training store staff and management positions. After the smooth functioning of the day-to-day operations of the store, they will hand over the new opened store to the store manager and continue to set...


  • Kuala Lumpur, Malaysia Miki Travel Asia Full time

    **Location**: **Kuala Lumpur, Malaysia**: **Role Summary**: The Training Manager, Asia will identify and monitor training needs in the organization, and design, plan and implement training programs, and procedures to fulfil those needs. **Responsibilities**: - Develops cross-functional training programs to meet the changing needs of the...


  • Kuala Lumpur, Malaysia Qoala Full time

    We are looking for an experienced training and quality manager to devise our organisational training strategy, oversee its implementation, and assess its outcomes. To succeed in this role, you should be thorough and observant with an eye for detail. You will identify training and developmental needs and drive suitable training initiatives. This role will...


  • Kuala Lumpur, Malaysia ULTIMATE DONUT & COFFEE (M) SDN BHD Full time

    We are looking for a Talent **HR & Training Manager** for our organization who leads our employee development initiatives by hosting a training program, responsible for recruiting suitable talents for the company besides conducting training for internal staff and educational, learning programs. **Duties & Responsibilities: -** **Learning & Development** -...


  • Kuala Lumpur, Malaysia Junzo Sdn Bhd Full time

    **ob Descriptions**: - Primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance for IT project implementations. - Developing change management plans for projects and/or change initiatives. - Evaluating the impact of planned organizational change and...


  • Kuala Lumpur, Malaysia AirAsia Full time

    Job Description - Identify training needs driven by the change from performance improvement projects/ initiatives - Engage relevant stakeholders to organise training/coaching to close gaps - Standardise training approaches, tools and methodologies across all ops div departments - Monitor training/coaching progress and its impact towards adopting the...


  • Kuala Lumpur, Malaysia Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Training Manager

    4 days ago


    Kuala Lumpur, Malaysia Cognizant Full time

    **Job Summary** The Training Manager should be able to display a high level of confidence in ensuring compliance to both Client and Cognizant policies, and Code of Ethics. They should know about the business training function, content creation and management, team strategies, working with remote teams, using technology, workplace diversity, management...

  • Training Manager

    2 days ago


    Kuala Lumpur, Malaysia Bureau Veritas Full time

    Our people are **ambitious and humble**, believing in what they do and convinced that our purpose is **shaping a world of trust**. With **responsibility **and** openness**, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark **in shaping society**. >...


  • Kuala Lumpur, Malaysia TC OF TC SDN BHD Full time

    The ability to create Arabic and English contents for all our training programs. - Identifying future and current training needs for the Middle Eastern market. - Create overall or individual training and development plan to meet the needs and the expectations for each respective country we are planning to target. - Introduce our training center to list in...


  • Kuala Lumpur, Malaysia Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...


  • Kuala Lumpur, Malaysia Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Manager, Sales

    5 days ago


    Kuala Lumpur, Malaysia DKSH Full time

    **Location**:Kuala Lumpur, MY, MY**Job Function**:Sales**Requisition Number**:142599**Description**: **Job Summary** Develop, implement and monitor sales and marketing capability development plans, training, processes, tools and systems, etc., to drive sales and marketing excellence **General Responsibilities** - Manage departmental operating budgets and...