Training Program Manager

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia US Pizza Malaysia Full time
Job Description

The ideal candidate for this role will have a proven track record of developing and implementing comprehensive training programs for restaurant staff. They will be responsible for creating engaging training materials, conducting training sessions, and evaluating employee performance to ensure compliance with food safety regulations, health and safety standards, and brand guidelines.

Key Responsibilities:
  • Develop and implement training programs for all restaurant positions, including servers, cooks, bartenders, and managers.
  • Conduct training sessions and workshops for restaurant staff, utilizing various methods such as classroom instruction, on-the-job training, and e-learning.
  • Evaluate employee performance and competency, providing feedback and coaching to help employees improve their skills and meet performance standards.
  • Develop and oversee the implementation of audit plans for our restaurant locations, ensuring compliance with food safety regulations, health and safety standards, and brand guidelines.
  • Analyze audit findings, identify areas for improvement, and develop corrective action plans.


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