Operations Executive

1 week ago

Puchong, Malaysia EVERFRESH AGRICULTURE (M) SDN. BHD Full time

YOUR ROLE

Responsible for the warehouse management of Everfresh Agriculture Sdn Bhd, the Operations Manager is the key person who is tasked to monitor the total warehouse management and local distribution activities.

You will also manage all employee administering matters including performance management and counseling (when required), engagement of direct and/or contract personnel, supervising operational and site OH&S issues.
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
- Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiate corrective actions
- Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
- Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
- Accomplish operations and organization mission by completing related results as needed
- Manage staff levels, wages, hours, contract labor to revenues
- Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
- Run a safe, injury/accident-free workplace
- Responsible for all aspects of vehicle and heavy equipment rentals
- Establish contracts and pricing and ensure proper maintenance and serve as primary liaison with utilities and local government agencies, such as fire, police, health, and safety agencies
- Manage relationships with key operations vendors
- Track vendor pricing, rebates, and service levels
- Review and approve all operational invoices and ensure they are submitted for payment
- Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
- Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
- Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
- Communicate all operating policies and/or issues at department meetings
- Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively

**Skills and Qualifications**
- Willing to travel
- Required skill(s): operations, fmcg products, people management, recruitment, training, sales.
- At least 2-4 years (s) of working experience in the related field is required for this position.
- Preferably Managers specializing in Marketing/Business Development or equivalent.
- Excellent communication skills and able to communicate effectively with all levels
- Customer-focused, a team player, self-driven and able to work independently, proactive and perform under a tight deadline
- Computer literate and proficient with Microsoft Office, especially in Excel.
- Positive attitude, self-motivated, a good team player, disciplined, committed, and able to work under pressure.
- Proficient in English and Bahasa Malaysia, written and spoken

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- How much is your current salary?
- How much is your expected salary?
- How long is your notice period?

**Experience**:

- Operations: 2 years (preferred)

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