Operations Coach

**Responsibilities**: - Able to perform and understand the whole process of daily task of the implant. - Consolidate / Bookkeeping all reports/documents from Implant team. - Facilitating training for the new hires and coaching to existing employees - any training ranging from safety protocols/requirement, process for daily shipment - Attend any briefing /...

Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Develop and implement Customer Service inbound and outbound contact strategies. - Maximize effectiveness of technology and manpower through direct involvement in forecasting and staffing (call volume, AHT, Adherence, Shrinkage, etc.) - Manage activities and...

**Roles And Responsibilities**: 1. Recruit and maintain a high-caliber staff appropriate to business circumstances. 2. Lead and Drive the SQE, IQA and OQA department in meeting their KPI. 3. Driving the Supplier Quality in Supplier Quality Development in meeting the Quality Standard to support the internal KPI. 4. Develop, motivate and challenge all team...

**Responsibilities**: - Manage and supervise a production team consisting of skilled operators and trainer to meet the department's output, quality, and cycle time targets. - Manages the WIP across Functional Work Area for Assembly operations to ensure smooth material flow per the given execution plan. - Plan and execute daily shift objectives and goals as...

Responsible for planning, managing and coordinating the marketing & sales functions including developing and implementing marketing plans, policies, promotions as well as ensuring efficient operations of the marketing & sales functions. - Providing budgetary control, sales forecast and gross margin analysis. - Evaluate customer research, market condition and...

**Position level **:Manager/ Sr Manager ** Must have experience in managing more than 10 subordinates, min. 3-5 years working as QA Manager preferred.** ** Familiar in medical quality standards (ISO 13485).** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to...

Overview: Job Summary Qualifications: **Requirements**: - Proficient in Mandarin, Malaysian & English - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional...

Overview Job Summary Qualifications Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd...

Overview:Job SummaryQualifications:**Requirements**:- Proficient in Mandarin, Malaysian & English- Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams- 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional...

**Job Scope**: - Ensure group compliance with Bursa Listing and Security Commission requirements. - Preparation of Group Consolidated Financial Statements and quarterly announcement for timely submission to Bursa Malaysia. - Liaise with external auditors, tax agents, solicitors, bankers, company secretary and other professionals to ensure compliance on all...

**Duties & Responsibilities** - Solve problems effectively to keep operation on track while protecting quality. - Manage and meet Capacity, On Time Delivery and Quality objectives - Effective problem solving, communication and escalation of technical issues, material shortages and related obstacles on the manufacturing floor - Coordinate efforts across...

**Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....

**Responsibilities** - Responsible for the work environment, client satisfaction and profitability of a program by being the leader of the line of business units integrated by Supervisors and agents - Manages and develops a team of assigned Supervisors to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant...

Overview:**Job SummaryQualifications**:**Requirements**:Proficient in Mandarin, Malaysian & EnglishExperience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams3+ years of demonstrated management ability across diverse functions (direct reports, cross functional...

Position: Assistant Contact Centre Manager - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: 9,000 - 12,000 Language: Mandarin (Malaysians) Specialization: at least 2 years Operations Manager experience in a call center Target Onboarding Date: 27 May 2024 Type: Full-time Shift: Regular Shift or 24/7 **Responsibilities**: - Responsible...

eam Lead a. Language: Japanese and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 11,000 - 14,000 e. Location: Bayan Lepas, Penang f. Type: Full-time g. Shift: Regular shift and/or 24/7 Provide mentorship, guidance, and career development to members of their team. Lead a - high-performing team...

Position: Team Lead - Native Japanese Location: Bayan Lepas, Penang Salary Range: 12,000 - 14,000 Language: Japanese and English Specialization: TL exp in Customer Service background Target Onboarding Date: ASAP or with Notice Period Type: Full-time Shift: Regular shift and/or 24/7 BPO, CS + TL Experience is required **Responsibilities**: - Ability...

**Job Title: Cafe Manager (Yole)** Are you passionate about creating delightful ice cream experiences for customers? Do you thrive in a fast-paced and fun-filled environment? We are seeking a highly motivated and experienced Cafe Manager to join our growing team. As a Cafe Manager, you will oversee the operations and success of multiple ice cream stores...

**What Will You Do**: - Lead the team to ensure all business deliverables are met, such as releasing new hardware products, involved in researching/defining new product features, and helping support team resolve customer escalations. - Collaborate with other departments (Hardware, Software, Support, Manufacturing) to ensure customer success and pursue...

Role Proficiency: A Voice Associate Able to independently take customer support calls effectively and efficiently ;follow the SOPs to complete the process and endeavour to resolve the issue handle some escalated issues or escalate to a more knowledgeable person to resolve in alignment with SLAs and assists Lead I - BPM.rnA Data Associate should independently...