Associate Store Manager

3 months ago


Kuala Lumpur, Malaysia TG Human Resource Services Sdn. Bhd. Full time

**Your opportunity**

You will be responsible for the overall management of the store according to Store Director’s directions. You will lead the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. Also, you will also responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.

**How you will contribute**
- Support Store Director to oversee floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store
- Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.
- Lead and motivate retail sales team to provide excellent customer service and achieve sales targets
- Ensure operational effectiveness and efficiency in accordance with the brand's standards and requirements
- Attract, develop and retain talent by creating a positive work environment and a feedback culture
- Build customer database and maintain a good relationship with valuable customers and VIP Who you are
- Prior experience in retail and customer services industry with people & store operation management
- Inclusive leadership style and excellent organizational skills
- Adaptability, persuasiveness, risk-taking & dynamic
- High sensitivity to clients’ experiences and loyalty
- Good command of both spoken and written English and Chinese
- Good PC skills such as MS Office and other digital tools

**Salary and Benefits**
13-month salary
Commission Pay
Other benefits to be detailed during interview

**Job Types**: Full-time, Permanent

**Salary**: RM5,000.00 - RM10,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Commission pay
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail management: 2 years (preferred)

**Language**:

- Mandarin (preferred)


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