Specialist, Go Transformation

6 months ago


Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Operations- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Identify, propose and implement long term strategic innovation and short term tactical projects of Group Operations
- Project Management Office/ dedicated Service Partner for Group Operations

**Key Responsibilities**:

- Perform end-to-end project delivery and rollout of various transformation initiatives working closely with business units to ensure alignment and successful implementation.
- Collaborate with business units and teams to gain in-depth understanding of business processes.
- Identify issues and triggers and translate them into business requirements to provide a base for transformation initiatives
- Implement process re-engineering efforts within the entity via innovation and process enhancements and improvements to promote effectiveness & efficiency
- Plan and oversee benefits-related projects within RHB, from initial ideation through to completion to ensure successful completion & roll-out of benefits packages.
- Act as liaison and project manager with Senior Management, GO Service Partner Head, benefits vendors and consultants to ensure smooth operation of projects.
- Lead and develop communication and change management activities to maximize employee adoption of new benefits programs in RHB.
- Provide initial communications on benefits programs & changes and preparing informational documents to encourage adoption and familiarization by employees.
- Requirements

**Requirements**:
Bachelor Degree - Bachelor Degree either in financial management/ accounting, engineering and business related areas Post graduate qualification is a plus for this role.
- Certification in relevant area will be value added (eg. Lean Six Sigma, PMP, PMI, Agile)

**At least 5 years in any of the following**:

- FIs/Consultancy/MNC/banking operations and processes
- FIs//Consultancy/MNC/banking related digital tools/automated solutions
- On line marketplace/ platform trend and latest practices
- Experienced in project management mainly in process improvement and system implementation. Able to empower teams & make decisions effectively
- Ability to delegate work effectively
- Well informed on the developments in the relevant domain
- Understanding of key bank processes
- Good problem solving and analytical skills
- Innovative and creative thinking
- Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
- Ability to collaborate with squad members & Squad Leads
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards



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