Service Associate, Money Changing Counter

3 weeks ago


Taman Molek, Malaysia JOBBUILDER Full time

**Responsibilities**:
**Operations & Customer Service**
- Perform frontline counter transactions to meet customers’ currency exchange needs with utmost accuracy and efficiency.
- Cross-selling of company and Business Partners’ services and products
- Attend to customers proactively while upholding service excellence and maintain awareness of customer feedback, to escalate when necessary.
- Assist with other administrative duties assigned by team leader.

**Risk Management**
- Escalate risk issues on a timely basis.
- Exercise vigilance when performing duties and highlight unusual and suspicious transactions.
- Risk and control issues are resolved on a timely basis.

**Salary**: Up to RM2,000.00 per month

**Benefits**:

- Health insurance
- Parental leave
- Vision insurance

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Taman Molek: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)

**Language**:

- English (preferred)


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