Clinical Support Specialist I
6 days ago
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.
**Job Summary**:
The** ROSA Clinical Specialist** provides clinical support, and account management for the ROSA system once they have been purchased by a hospital.
The incumbent also plays a critical role in building the utilization of ROSA system. In addition, they would be responsible to lead key projects that are needed for the team.
**Principal Duties and Responsibilities**:
- Use available tools/resources/materials to develop a hospital specific support plan with hospital administrators, surgeons, and hospital staff to enable independent use of the ROSA System
- Partner with the surgeons and hospital staff to drive system utilization by determining the appropriate program elements to meet the needs of the hospitals’ patients and local market.
- Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness.
- Partner with the capital sales team to develop an account development plan tailored to the local market.
- Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA system.
- Document and investigate product complaints to identify root cause analysis.
**_
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA_**
**Expected Areas of Competence / Soft Skills**:
- Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.
- Follow all internal communication and documentation policies (QA).
- Provide product feedback and improvements to R&D
- Attend product trade shows and annual trainings as needed.
**Education/ Experience Requirements**:
- B.S.in Science or Nursing background
- Minimum of 6 to 8 years of clinical sales experience or 5 years of orthopedic (joint replacement) sales or case coverage experience
- Experience with Clinical Support in the Operating Room preferred.
- Prior experience with Robotics preferred.
- Excellent communication, organizational and customer relation skills.
- Ability to work without specific direction on daily activities.
- Ability to determine one’s own schedule based on business needs.
**Travel Expectations**:
- Up to 80% within country; as and when required.EOE/M/F/Vet/Disability
-
Clinical Support Specialist I
3 hours ago
Kuala Lumpur, Malaysia Zimmer Biomet Full timeAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...
-
Clinical Contract Specialist
6 days ago
Kuala Lumpur, Malaysia Novotech Asia Full time**Brief Position Description**: The Clinical Contracts Specialist (CC Specialist)/ Senior Clinical Contracts Specialist (SCC Specialist) is responsible for the timely development of investigator grants and Clinical Trial Agreement templates during the start-up stage of a Clinical Trial. The CC Specialist/ SCC Specialist will work closely with Project...
-
Clinical Research Specialist
6 days ago
Kuala Lumpur, Malaysia Medtronic Full time**Careers That Change Lives** As a global leader in medical technology, services and solutions, Medtronic improves the health and lives of millions of people each year. We believe our deep clinical, therapeutic and economic expertise can help address the complex challenges - such as rising costs, aging populations and the burden of chronic disease - faced...
-
Specialist I Role
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full timeXcenda is seeking a highly motivated and organized Specialist I Role candidate to join our team. As a Specialist I, you will play a critical role in supporting our global supply chain operations. Your primary responsibilities will include managing complex shipments, coordinating with internal teams, and ensuring compliance with all relevant regulations and...
-
Technical Support Specialist for IBM i
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeBecome a part of our talented team as a Technical Support Specialist for IBM i. The successful candidate will be responsible for attending to business queries and requests promptly, following through business requests to proper closure, and ensuring all incidents and problems are proactively managed.The ideal candidate should have a strong background in...
-
Clinical Specialist
2 weeks ago
Kuala Lumpur, Malaysia Medtronic Full time**Careers that Change Lives** Bold thinking. Bolder actions. We are Medtronic. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered...
-
Clinical Sales Specialist
4 days ago
Kuala Lumpur, Malaysia Asia Medsource Group Sdn Bhd Full time**JOB TITLE**:Clinical Sales Specialist - Wound Care and Medical products **MAIN JOB DUTIES/RESPONSIBILITIES**: The Clinical Sales Specialist provides clinical and sales support through education of current and potential customers, and procedure coverage with a defined region. The role is responsible for communicating product, clinical and market data to...
-
P2p Specialist
5 days ago
Kuala Lumpur, Malaysia Informa Global Support Full time**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...
-
Dental Clinic Assistant
1 week ago
Kuala Lumpur, Malaysia DAVID SPECIALIST ORTHODONTIC CLINIC Full timeDental chairside assistants support dental practitioners in clinical treatments, as preparation and helping in practical execution and follow-up, and administrative tasks under supervision and following the orders of the dental practitioner. DENTAL CLINIC 1. Provide dental treatment to the patient Department : Nursing Job : Dental Nurse DUTIES AND...
-
Nurse/clinic Assistant
2 weeks ago
Kuala Lumpur, Malaysia KLINIK MEDIPULSE KEPONG Full timei. Registering patient information, and answering telephone inquiries from patients and others ii. Collects, verifies, records, and maintains data on clinical activity iii. Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records, and enters patient data into files and automated...
-
Fundraising Specialist Intern
1 week ago
Kuala Lumpur, Malaysia SG Support Full timeJob Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...
-
Cryptocurrency Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bybit Full timeJob Description:We are looking for a passionate individual to join our team as a Cryptocurrency Support Specialist. The ideal candidate will have strong comprehension and interpersonal skills with the ability to work independently.Key Responsibilities:First-time processing of new email cases related to cryptocurrency inquiries.Answering Basic Event T&C...
-
Senior Clinical Contracts Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Syneos Health, Inc. Full timeAbout the RoleWe are seeking a highly skilled Senior Clinical Contracts Specialist to join our team at Syneos Health, Inc. In this role, you will be responsible for establishing and maintaining training material for site contracts lead team and site contract negotiators.Your Key ResponsibilitiesNegotiate Clinical Study Agreements (CTAs): Collaborate with...
-
Administrative Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Persol Apac Business Support Services Sdn Bhd Full timeWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Persol Apac Business Support Services Sdn Bhd in the Federal Territory of Kuala Lumpur, Malaysia.Responsibilities:Core Responsibilities:Oversee daily operation support/administration activities to ensure seamless execution of business operations by meeting...
-
Clinical Trial Coordinator Specialist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Fortrea Full timeJob Overview:The Clinical Trial Administrator (CTA) is an essential member of a Clinical Project Team responsible for the execution of a Clinical Research Project. This position requires strong organizational and communication skills to ensure timely production of high-quality clinical data.Key Responsibilities:Document and track study activities using...
-
Clinic Public Relations Officer
5 days ago
Kuala Lumpur, Malaysia DERM MALAYSIA SDN BHD Full time**Public Relations Officer for Dermatology Specialist Clinic** - To visit designated general practitioner (GP) clinic in the nearby vicinity/ as advised by the doctor and to enhance our clinic outreach/visibility - To arrange gift packs for the GP clinics to bring during visits - Develop strategies to enhance patient satisfaction and loyalty through...
-
Multilingual Support Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeAs a professional customer experience specialist at Recooty, you will play a critical role in shaping our customers' perceptions of our brand. Your responsibilities will include:Providing Exceptional Customer Service: Deliver prompt, friendly, and knowledgeable support to customers across various communication channels.Resolving Complex Issues: Collaborate...
-
Co-Living Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full timeAbout Us:LiveIn.com is a prop-tech company in Malaysia that builds shared living communities and designs new ways of living. Our vision is to be SEA's most personalised talent ecosystem, elevating human progress by helping careers and companies grow.Job Overview:We are seeking a highly skilled Co-Living Support Specialist to join our team. As a key member of...
-
Operations Specialist I
7 days ago
Kuala Lumpur, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time**Position Title**:Operations Specialist **Contract Period**:12 months (Renewable) **Salary Offered**:Up to RM3,400 **Working Location**:Q Sentral, Kuala Lumpur Sentral, 50470 Kuala Lumpur **Working Hours**:Monday to Fridays, 9.00 a.m. to 6.00 p.m. **Job Summary**: The Operations Specialist I is responsible for knowing, managing and maintaining...
-
Clinic Assistant
3 weeks ago
Kuala Lumpur, Malaysia Yakin Splendour Sdn Bhd Full timePatient care - registration of patients and schedule appointments - Assist doctor with examinations and routine procedures - Preparing and dispensing medications - Operate medical equipment with care and professionalism. - Assist in clinical operations - Monitor supplies of inventories and medications - Handling phone calls and inquiries. - Provide frontline...