Customer Service Rep
3 weeks ago
**Responsibilities**:
- Assist US office sales to obtain insurance quotation.
- Answer customer questions and provide answers to them, making sure that customers stay satisfied.
- Ability to multi-task in a fast-paced environment.
- Assist in cross sales through referrals and account rounding.
**Requirements**:
- Must be proficient in English and Chinese Mandarin or Cantonese, prefer both
- Must have nightshift working experience
- Proactive in problem solving
Pay: RM5,800.00 - RM6,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Night shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (required)
- Nightshift: 1 year (required)
**Language**:
- Mandarin (required)
Expected Start Date: 12/01/2023
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