Field Mediator

6 months ago

Kuantan, Malaysia Upscale Sdn Bhd Full time

KEY RESPONSIBILITIES
▪ Conduct field visitation and investigation on uncontactable customers, newly disbursed, fraud, etc. Exhaust viable ways to obtain new leads to reach customers.
▪ Negotiate and advice customer on repayment of payment. Handle and meet up customers who surrender the vehicle back to TCAPM.
▪ Ad-hoc assignments for any incidental visit including but not limited to site inspection to store yard & dealers, obtaining stamp from commissioner of oaths, lodging police report, meeting with relevant authorities, etc.
▪ Prepare performance report of individual and regional site visits for management reporting. Manage submission of travel claims.
▪ Handle any other ad-hoc task assigned by the Team Lead/Manager.

JOB REQUIREMENTS
▪ Minimum Diploma or any equivalent professional qualification.
▪ Minimum 1 year of working experience in Debt Collection industry.
▪ Possess own transport - willing to travel to conduct site visits in Pahang area & outstation site visitation assignment to Terengganu & Kelantan (monthly)

**Salary**: RM2,500.00 - RM3,300.00 per month

Schedule:

- Monday to Friday

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