IT Help Desk

1 month ago

Bangsar South, Malaysia Social Bee Sdn Bhd Full time

Position : IT Helpdesk (System Administrator)

Basic Salary:

- RM 2,800 - RM 3,400
- RM 100 Monthly Transportation
- RM 200 KPI’s (Based on quarterly performance)

Location : Bangsar South

Working Day : Mon - Fri

Working Hours : 9am - 6pm

**Job Scope**
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

**Job Qualifications**:

- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply

**Benefits**:

- Flexi-Claims
- Transport Allowance
- Medical benefits
- Wide range of leave benefits

**Salary**: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Health insurance
- Parental leave
- Vision insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- IT support: 2 years (preferred)

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