Assistant Front Office Manager
4 weeks ago
**Join Our Team as Assistant Front Office Manager at Holiday Inn Kuala Lumpur Bangsar, New Hotel Opening**
**About Us**
Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar - a gateway to key attractions around Kuala Lumpur.
Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.
**Do you see yourself as an Assistant Front Office Manager with Holiday Inn Kuala Lumpur Bangsar?**
To join our pre-opening team, we are seeking a passionate Assistant Front Office Manager who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.
**Your day to day**
Every day is different, but you’ll mostly be:
- Leading the way - managing guest experiences, team performance and hotel operations.
- Prioritizing workload and ensuring your team deliver authentic, memorable experiences.
- Developing your team’s skills to drive results that positively impact on hotel performance.
- Having authentic conversations with guests to resolve issues, queries, or concerns.
- Being first point of contact for any critical emergency situations.
**What we need from you**
- Minimum Diploma or equivalent.
- At least two years of experience as a Front Desk Service Leader.
- Excellent communication, problem solving, reasoning and motivational skills.
- Working knowledge of hotel property management systems.
- Must speak English and Bahasa Malaysia.
**What we offer**
In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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