Claims Analyst

2 weeks ago

Mutiara Damansara, Malaysia Carsome Sdn Bhd Full time

**About You**

Responsible for the overall administration, coordination and end to end P&C claims process function.

**Your Day-to-Day**

**Expenses Claim Management**
- Ensure that all claims are assessed and processed fairly and within the predetermined turnaround time.
- Analyze and validate the expenses reported by employees in their claims to ensure no policy violations.
- Support claim investigation, if required.
- Ensure all claims processes, approvals, and rejections are in compliance with the relevant policies, rules, and regulations.
- Escalate claims that are inaccurate, suspicious, or non-compliance with the Company’s policies promptly.
- Support and respond to queries correctly and in a timely manner.
- Conduct periodical audit assessment and reporting on claims processing and governance to ensure continuous compliance and improvements in the processes.
- Document and maintain claims records.
- Establish and maintain strong working relationships with local services and COEs.
- Coordinate troubleshooting, decision making, identification and communication of potential issues with the system.

**You-Know-How**
- Ability to converse and communicate in English both written and spoken
- Comprehensive and working knowledge of HRMS systems and proficient in Google Office, especially in Google Sheet.
- Strong in data management & HR processes are added advantage
- Intermediate Google Office/Microsoft Office skills
- Well-organized, meticulous, and detailed oriented with strong verbal and written communication skills

**Salary**: RM2,500.00 - RM3,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mutiara Damansara: Reliably commute or planning to relocate before starting work (required)

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