Outlet Manager

3 days ago


Batu Kawan, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

The Outlet Manager is responsible for the efficient and profitable operation of the Coffee Bean & Tea Leaf outlet to which he/she is assigned and will fulfill any other duties assigned by the District Manager.

**Outlet Manager Job Responsibilities**:

- Maintain a profitable and reputable outlet, execute product & sales promotion, draft/arrange staff schedule, and educating all staff members on all products & services.
- Maintain efficient and smooth operation and work environment.
- Documenting & completing the shift reports.
- Deliver a consistent quality product.
- Maintain a comfortable, conducive outlet.
- Perform a daily inventory of baked offs and daily items to ensure that a par stock is maintained.
- Properly opening and closing the outlets as well as handling and taking over shifts.
- Verify and submit staff attendance in a timely manner.
- Retain and groom staff.
- Maintain a comfortable & conducive outlet.
- Provide a warm and inviting environment in which our customers can enjoy their world-class coffee or tea.
- Maintain the highest standards of products of The Coffee Bean & Tea Leaf stands for.
- Develop and motivate the employees
- Create an environment conducive to attaining monthly sales targets.
- Meet and exceed sales targets and surpass customer’s expectations on each occasion.

**Qualifications**:

- Graduate with Diploma/Degree in F&B with 5 years of working experience in the related field.
- Without paper qualification but with a minimum of 3 years of managerial experience in F&B is welcome as well.
- A team player with good leadership and interpersonal skills
- Articulate and able to communicate effectively across all functions and levels
- Able to adapt to organizational changes and able to work under pressure

**Salary**: From RM2,500.00 per month

**Benefits**:

- Health insurance
- Meal allowance

Schedule:

- Early shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Experience**:

- F&B managerial: 3 years (required)


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