Customer Service Coordinator

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. - Handle all delivery-related documentation; ensure accurate order fulfillment and timely delivery. - Pack and arrange delivery of goods. - Ensure proper control in PO, inventory, and quote submission. **Requirements**: -...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. - Handle all delivery-related documentation; ensure accurate order fulfillment and timely delivery. - Pack and arrange delivery of goods. - Ensure proper control in PO, inventory, and quote submission. **Requirements**: -...

ROLES, RESPONSIBILITY AND AUTHORITY:a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences.b) Handle daily operations for both export and import airfreight shipmentsc) Complete customs clearances, ensuring full compliance to any relevant regulations.d) Coordinate the routing of...

Provide administrative support to the service team in order processing transactions, coordinating engineer schedules, and ad-hoc duties. Handle all deliveryrelated documentation; ensure accurate order fulfillment and timely delivery. Pack and arrange delivery of goods. Ensure proper control in PO, inventory, and quote submission.Requirements: Diploma in any...

**ROLES, RESPONSIBILITY AND AUTHORITY**: a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences. b) Handle daily operations for both export and import airfreight shipments c) Complete customs clearances, ensuring full compliance to any relevant regulations. d) Coordinate the...

**ROLES, RESPONSIBILITY AND AUTHORITY**: a) Manage documentation flow. This includes bills of lading, packing lists, commercial invoices and certificates of origin and licences. b) Handle daily operations for both export and import airfreight shipments c) Complete customs clearances, ensuring full compliance to any relevant regulations. d) Coordinate the...

Maintain proper filing of all operations correspondences and reports. Coordinate with airlines to update all new buying costs and maintain on file for reference. Assist in generation quotation. Makes telephone calls to customers to inform them of all details of shipment updates both export and import. Maintain proper records of customer correspondence....

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Attending to Import and Export Sea Freight shipments and updating details in the system. Monitoring sea freight shipments and advising customers accordingly on the ETD and ETA upon inquiry. Maintain proper documentation filing of all operations correspondences and reports. Coordinate with shipping lines to update all new buying rates and maintain on file for...

Attending to Import and Export Sea Freight shipments and updating details in the system. - Monitoring sea freight shipments and advising customers accordingly on the ETD and ETA upon inquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Coordinate with shipping lines to update all new buying rates and maintain on...

Vacancy : Customer ServiceLocation: Ara Damansara, Selangor.Base Salary:RMDepartment - InboundWorking Hours - Rotational ShiftStart Date - Immediate JoinersHeadcounts - 60Fresher or Minimum 1 year of Customer Service experience is requiredMalaysians OnlyResponsibilities: Handling all inbound calls and live chat pertaining to customer general enquiries,...

**Fully working from home (Immediate Joiner)** **Main Requirements: Mandarin/Cantonese Speaker** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer feedback and...

Customer Service ExecutiveResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,- comments,feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and...

Customer Service ExecutiveResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,comments,feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service and accurate information. Work in a team to achieve the required KPI elements and SLA. Report on customer feedback and...

Vacancy : Customer Service - English Speaker Location: Ara Damansara, Selangor. Base Salary: RM RM 2300 Department Inbound Working Hours Rotational Shift Start Date November, 202 Headcounts 60 Fresher or Minimum 1 year of Customer Service experience is required Responsibilities: Handling all inbound calls and live chat pertaining to customer general...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage. Maintain records of telephonic interactions. Data entry and maintenance of customer databases. Ensure that the service delivery to customers is of excellent quality. Work closely with marketing/product...