Executive - Personal Financial Services

5 months ago


Kulai, Malaysia Hong Leong Bank Full time

If you are looking to excel and make a difference, take a closer look at us

Key Responsibilities and Accountabilities
Sales & Service
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable;
- Support Bank’s Digital Transformation initiatives including Connect Penetration and OTC Transaction migration;
- Accept assignments as required to maintain adequate staffing levels throughout branch network;
Operations
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
- Over-ride transactions as per Bank defined transaction limits;
- Read, understand and comply with Bank’s internal SOPs as applicable;
- Be on stand-by during weekend for SST activities, as and when applicable;
- Perform Relief CSOM/2nd Liner functions as and when applicable;
- Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
- Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;
- Observe and comply with the Bank’s Code of Conduct & Ethics;
Other Responsibilities
- Maintain confidentiality of customers and Bank’s information in a responsible manner;
- Keep a clean, organized work area and maintain a professional appearance;
- Attend all trainings as applicable including e-learning/Workday;
- Filing of reports;.
- Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;
- Carry out other duties as assigned periodically.
Managerial (team/group responsibilities)
- Supervise clerical / other staff where applicable;
- Support a conducive working environment among team members.
Organizational (organizational responsibilities)
- Represent HLB in relationship building with the community’
- Provide support to the Branch Manager/Customer Service and Operations Manager to deliver the expected levels of customer service, cross-selling (for products applicable) and contribute to operational control and compliance as specified by the Bank.
Requirements
Education/Qualification
- Degree/Diploma Holder
Experience
- Related working experience in financial institution or related field
- Possess customer interaction / cash handling / transaction processing / sales experience
Special Skills
- Basic banking knowledge
- High level of integrity and accountability
- Excellent service mindset and communication skills and cross selling skills
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._



  • Kulai, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities - Sales & Service- - Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; - Carry clear targets for specific products - CASA and FD Book...


  • Kulai, Johor, Malaysia AM PM PHARMACY SDN. BHD. Full time

    Job SummaryWe are seeking a highly skilled Senior Account Executive to join our team at AM PM Pharmacy SDN. BHD. The ideal candidate will have a strong background in financial management, with expertise in managing the complete accounting cycle, including preparation of financial reports and analysis of financial statements.The successful candidate will be...

  • Financial Executive

    5 months ago


    Kulai, Malaysia AP Slensa Sdn Bhd Full time

    Sell and promote bancassurance products and identify customer segments for new sales. - Perform prospecting and cold calls to engage with potential customers for sales - Participate in sales and marketing events to acquire new customers. - Establish business relationships with customers to strengthen rapport for up selling activities. - Provide financial...

  • Financial Executive

    5 months ago


    Kulai, Malaysia AP Slensa Sdn Bhd Full time

    Sell and promote bancassurance products and identify customer segments for new sales. - Perform prospecting and cold calls to engage with potential customers for sales. - Participate in sales and marketing events to acquire new customers. - Establish business relationships with customers to strengthen rapport for upselling activities. - Provide financial...


  • Kulai, Malaysia Executive Compass Full time

    Company name: Data Center Location: Kulai, Johor Reporting to: Head of Operation Department Role: Operation Building Manager ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for critical operations function management, effective daily leadership, and administration of data centers critical operations and 24x7 engineering team with the objectives of...

  • Personal Driver to CEO

    5 months ago


    Kulai, Malaysia Hanamo Wellcare Sdn Bhd Full time

    Description **Responsibilities**: 1.Safely transport to and from various locations, including the office, meetings, appointments, and personal errands. 2.Maintain a high level of professionalism and discretion, respecting the privacy and confidentiality. 3.Ensure the safety and comfort while driving, including adjusting the vehicle’s climate, music volume...

  • Sales Person

    5 months ago


    Kulai, Malaysia SYARIKAT PERNIAGAAN FONG YUEN SDN BHD Full time

    Good interpersonal skills and ability to work with different people. - Outgoing personality, high energy, and self-motivation with excellent communication skills. - Strong leadership skills to guide all technical aspects of the sales process. - Ability to work independently. - Drive sales and achieve targets during live broadcasts. - Promoting products and...

  • Personal Driver

    5 months ago


    Kulai, Malaysia LSPCM (JOHORE) SDN BHD Full time

    Resposibilities - Safely transport the employer, family members, or guests to designated locations, such as work, events, appointments, or social engagements. - Adhere to all traffic rules and regulations, ensuring the safety of passengers and other road users. - Maintain a clean and well-maintained vehicle, both inside and outside, ensuring regular...


  • Kulai, Johor, Malaysia AM PM PHARMACY SDN. BHD. Full time

    Job ResponsibilitiesFinancial Management: Oversee the entire financial cycle, including preparation of profit and loss statements, analysis of financial reports, and monitoring of cash flow, accounts payable, and receivable.Transaction Verification: Verify and validate purchase orders, delivery orders, and invoices to ensure accurate recording in the...

  • Account Assistant

    5 months ago


    Kulai, Malaysia ZAMZAM CORPORATE SERVICES SDN BHD Full time

    Manage all accounting transactions - Assist the accounts department by performing data entry - Handle daily accounting entries and able to keep full set of account. - Prepare management report and analysis. - To maintain proper record keeping and organization of filing system - Reconciliation, budget, handle cash flow. - Assist in other duties in relation...

  • Sales Executive

    5 months ago


    Kulai, Malaysia GC PACKAGING SDN BHD Full time

    Service existing customers assigned by the company. - Expand sales within existing accounts. - Management of customer accounts, customer relationship building, preparing sales quotations etc. - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. - Collaborating with...

  • Sales Executive

    5 months ago


    Kulai, Malaysia GC PACKAGING SDN BHD Full time

    Service existing customers assigned by the company. - Expand sales within existing accounts. - Management of customer accounts, customer relationship building, preparing sales quotations etc. - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. - Collaborating with...

  • Account Executive

    7 months ago


    Kulai, Malaysia Kulai Speed Auto Services Sdn Bhd Full time

    Handle the daily financial accounting tasks - Assist in generating reports on a daily/monthly basis including month/year end closing procedures - Maintain complete accounting records - Prepare and submit GST/SST reports - Manage daily accounting activities such as journal entries bank reconciliations AR AP and other related tasks - Coordinate payments...

  • Personal Banker

    5 months ago


    Kulai, Malaysia Hunters International Sdn Bhd Full time

    **About the Company** As one of the largest banking players in South East Asia, we have expanded our banking business in Malaysia and across the region, including Hong Kong, China, Cambodia, Vietnam, Laos and Sri Lanka. We comprise a wide network of 264 branches in Malaysia and 150 overseas branches with a total staff force of over 19,000 employees reaching...


  • Kulai, Malaysia TS PREMIX SDN BHD Full time

    To assist the Head of Department to implement the Sales & Marketing activities to execute their sales target. The person also needs to support their department to ensure for the smooth running of the materials delivery and sales collection in executing the Premix Plant’s works. Pay: RM2,600.00 - RM4,500.00 per month **Benefits**: - Cell phone...

  • Mortgage Specialist

    5 months ago


    Kulai, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...


  • Kulai, Malaysia United Overseas Bank (Malaysia) Bhd Full time

    **About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

  • Accountant

    5 months ago


    Kulai, Malaysia Meiban Energy Services Sdn Bhd Full time

    Prepares cashflow, balance sheet, profit & loss statement inventory, bank reconciliations and other reports - Prepare accounting entries by compiling and analyzing account information - Prepares vendors payments by verifying documentation, and requesting disbursements - Prepares customers invoices by verifying documentation, and follow up on receipts -...

  • Conveyancing Clerk

    5 months ago


    Kulai, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    Clerk is the person who prepare the sale and purchase agreement and loan documentation by inserting clients’ personal details and property details. They are also required to liaise with bankers for the issuance of Loan letter offer/ letter instruction to start the a buying/ selling property process. conveyancing clerk should be able to work a file from...


  • Kulai, Malaysia HQ Pack Sdn Bhd Full time

    **Job Objectives**: 1. Mainly responsible on order processing, sales order, invoice, customer complain, and others as required. 2. Verify accuracy of purchase orders details to ensure the part number, pricing, MOQ, ship mode and request ship date are correct before SO entry. 3. Manage to convey customer's requirements to the internal team for effective...