Operations Coach
2 weeks ago
**Position : Operations Coach**
**Location : Stores in Malaysia**
**Responsibilities**:
- Maximizing profitability and setting/meeting sales targets, including motivating store staff.
- Ensuring store schedules and objectives are met by employees.
- Recruitment in training, supervising and appraising
- Dealing with customer queries and complaints
- Preparing promotional materials and displays the relevant merchandising at windows and showcases
- Keeps current inventory records and stock room in check.
- Train store staff for job performance and new product training.
- Maintain a safe and clean store environment.
- Weekly reporting for sales / targets & manpower.
- Being in charge of the store inclusive of its people and sales records.
- Be responsible of almost zero deviation for inventory count and ensuring store budget is within the amount approved.
- Working with training department to ensure everyone is on track with training to upscale and continuous learning.
**Requirements**:
- Fluent in english - written and spoken.
- High school, Diploma or associate degree
- Availability to travel.
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Store Manager: 1 year (preferred)
- Fashion retail: 1 year (required)
**Language**:
- Bahasa (preferred)
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