Assoc Spclst, Trade Finance

Working Hour
- Regular Hours
- Monday - Friday- Business Area- Location
- Malaysia - Sarawak- Description

**Primary Objective**:

- Provide on-demand and timely fulfillment of customers’ requests.
- Manage customer service quality and ensure that customer inquiries and problems are attended within the agreed SLA.

**Key Responsibilities**:

- Ensure registration of trade transaction into the Bank Trade system with the required information on timely basis
- Perform preliminary checking of documents received from customers to ensure completeness prior to log & scan documents into trade system
- Attend to customers’ enquiries and check trade transactions’ status via system
- Liaise closely with Team Lead, Trade Finance Centre, Global Trade Operation Centre, GTB Sales or other business units on all matters related to trade transactions.
- Provide advisory services on trade related matters.
- Quote foreign exchange and money market rates and also provide cover for nostro accounts.
- Point of customer contact - receipt and delivery of documents
- Flow transaction to Global Trade Operation Centre for further processing
- Requirements

**Requirements**:
Bachelor Degree - A recognized bachelor degree in Finance, Business or related field. Those without a degree but with at least 5 years working experience in trade operations/processing may be considered.
- A recognized bachelor degree in Finance, Business or related field.

Technically sound with minimum 3 year experience in trade operations/processing
- Good command of written and spoken English language.
- PC literate, proficient in Microsoft Office programs.
- Meticulous and able to work independently
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards