On Site Services Specialist

Professionally handle high volume of inquiries from clients and customers. - You will be accountable for meeting individual (KPIs) and team goals. - Understand and deliver business strategies and improve customer services through the execution of self-service. - Continuously identify work process improvements. - Communicate to Team Leaders and (or) Manager.

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Sales and Marketing Executive**: Brainstorming, Developing and Implementing ideas for sales and marketing activities to generate new sales leads. Handling customer inquiries, promptly and professionally answer to their inquiries, listening to their requirements and presenting appropriately to close deals. Assisting with preparation of proposal documents,...

Able to review and draw schematic drawing - Provide technical support, field service, trouble shooting and problem solving - To conduct site survey on project basis - To ensure all relevant laws, statutes and regulations relating to electrical system and installation are complied. - Able to carry out genset test run and troubleshoot genset problem. - Able to...

**Role**:Customer Retention Specialist **Timings**:Day Shift (Permanent) **Industry**:Banking / Financial Services / Broking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Japanese language Japenese japense Japanese HR Japanese HR CONSULTANT- Basic salary: RM6000 - Language allowance:...

**Job Title: HRSS Specialist** **Location: Selangor, Malaysia** **Summary of Position**: Alcon is looking to hire a **HRSS Specialist **(Japanese Speaker) to join our HR team at **Selangor **in **Malaysia **, who will act as an HR guide for Alcon associates. This role will have the opportunity to assist associates with all HR employee life cycle events...

Job OverviewThe Procurement Specialist plays a critical role in managing the end-to-end procurement process for Saint-Gobain, ensuring timely deliveries and cost-effectiveness. This involves sourcing, evaluating, and purchasing goods and services needed by the company.

1. To assist in general office works such as typing letters, documents and reports. 2. To maintain and update all records and files regularly. 3. To assist Project Manager in purchasing, recording and issuing of office equipment, stationeries and provisions to staff. 4. To attend to all incoming and outgoing mails / faxes / documents received and forwarding...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Customer oriented Customer Care customer success customer support- Bachelor’s Degree or at least Diploma or equivalent in any...

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our...

**Job Description Summary**: This role is primarily responsible for providing support to the region O&M contracts, to ensure excellence in the execution of the O&M Programs (Quality, Lean, Risk and others) for the contracts in the region. The role will also lead, in conjunction with the Region O&M Support Leader, the mobilization of the new contracts in the...

Key Responsibilities: The position requires a creative, diligent, hard-working individual with experience in working in a Call Center or Customer Solution environment and knowledge of R2P processes and solutions to drive outstanding customer service and operational efficiency. Details: - Performance Management and Service Delivery - Provide technical...

What is this position about? Responsible for enforcing quality control on site, to ensure that the installation of the Mechanical and Electrical Services complies with the Technical Specification and Drawings of the Contract Documents Key Responsibilities: - Liaise with Builder’s on standard of workmanship to be achieved. - Monitor the progress of...

**About You** You will be reporting to Head, Customer Experience, where you will be expected to ensure and deliver excellent customer selling journey across our retail outlets in Malaysia. You will support both the determined business targets (KPIs) as well as functioning as a motivator and decision maker to ensure the Customer Experience Specialists in...

**Job Highlight: - ** - Reasonable basic salary + Bonus + Performance Incentive - Transport Allowance + Petrol/Toll/Parking reimbursement - 5.5 days work week (Alternate Saturday) - Computer / Network / Server Troubleshooting skills & on-site job training provided **Responsibilities**: - To support customer requirement for resolving issues / request of...

JLL supports the Whole You, personally and professionally. Single Point of Contact (SPOC) for the Client and will be responsible for: Ensuring a high level of client satisfaction, establishing and managing the service delivery team, delivering key initiatives as well as ensuring consistency in processes, systems, and reporting Ensuring the efficient and...

The HR Help Center Master Data Management Specialist will act as an HR guide for Alcon associates. This role will have the opportunity to assist associates with all HR employee life cycle events including clarification of Alcon policies and procedures, HR administration, payroll inquiries, system navigational support and more. Accountable for executing high...

The I2C & TCM Specialist manages primarily the accounts receivable processes and treasury and cash management process, and issue resolution, and enabling smooth operations and quality services execution within AGS and local country(s) of support. This role supports having systems, documentation, compliance and reporting in place and supports continuous...

Installing and configuring remote monitoring software for staff devices - Assist staff in configuring/troubleshooting their computer hardware, software, CRM system - To set/configure the system in accordance with the business process flow. - To train staff on CRM system usage and any other tech needs - To assist/troubleshoot/resolve system issues on-site and...