Assistant Outlet Manager
6 months ago
At all times, to keep the store organized, clean, and attractive to customers.
- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed
- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.
- To achieve assigned target and goals set by company.
- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
**Job Requirements**:
**JOB REQUIREMENTS**:
- At least 1 year proven experience in managing a clinic/beauty salon or similar role
- Knowledge of the best practices for running a clinic
- Ability to handle customers' requests and complaints with grace
- Sales oriented and customer focus
- Professionalism, independent and initiative with strong self-motivation
- Excellent written and verbal communication skills in both English & Mandarin
- Positive thinking and attitude
- Ability to establish effective policies and procedures, and maintain high service delivery standards
- About Yong Kang Refresh Sdn BhdSince its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.
With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.
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