Assistant Outlet Manager

1 week ago

Petaling Jaya, Malaysia Yong Kang Refresh Sdn Bhd Full time

1. Assist the outlet manager performing all job tasks as assigned.

2. Assist outlet manager complete store opening and closing procedures multiple times per week.

3. At all times, to keep the store organized, clean, and attractive to customers.

4. To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.

5. To maintain knowledge of all products available in the store and know the store layout. They manage inventory by ordering new supplies as needed and maintaining order in the stock room. Once shipments come in, assistant retail managers place merchandise on the sales floor and add price tags. They also stage store sales displays.

6. To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.

**Job Requirements**:
**JOB REQUIREMENTS**:
1. Customer service - strong customer service skills are highly desired by employers looking for outlet assistant managers, as this is a customer-oriented job

2. Leadership - as a team leader and staff supervisor, which requires good leadership abilities

3. Salesmanship - use sales skills to sell items to customers

4. Communication skills - good verbal communication skills are a must-have, who speak with staff members, customers, and outlet managers on a daily basis

5. Computer skills - many retail stores use software programs to record inventory and track sales, which requires at least basic computer skills

6. Attention to detail - good attention to detail is essential, who must maintain store appearance, place merchandise, and erect attractive marketing displays

7. Physical fitness - spend many of their working hours standing, walking, and lifting heavy merchandise in stock rooms, which requires physical strength and endurance

**Additional Information**:
**About us**:
Since its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.

With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.

**Skill Level**:
Management

**Salary Range**:
RM4000 - RM8000
- About Yong Kang Refresh Sdn BhdSince its establishment in 2003, Refresh Group has emerged as the leading healthcare provider in Singapore. With a profound commitment to promoting holistic well-being, the group's inception was driven by the unwavering mission of delivering exceptional and professional care for both the body and mind. Over the years, Refresh Group has expanded its range of services beyond its flagship outlet, Refresh Bodyworks, which was introduced in 2005 and initially focused on foot reflexology and body massage. Today, the group has diversified its offerings to encompass a wide array of health and wellness treatments, catering to the unique needs of its clientele.

With a robust network of 11 outlets strategically located throughout the region, Refresh Group continues to make a meaningful impact on the well-being of its valued customers. Comprising a dedicated team of 200 seasoned professionals, the group combines their expertise and passion to create an unparalleled experience for every individual who seeks beauty and wellness solutions.

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