Telemarketing

7 months ago

Cheras, Malaysia MSS DESIGN & BUILD SDN BHD Full time

**Why join us?**

In MSS DESIGN & BUILD SDN BHD we believe that the heart of the company is its PEOPLE. MSS DESIGN & BUILD SDN BHD strives to create a positive working environment and ensure that every team member's **wellness** is taken care of. We are always open to learning new things and becoming **knowledgeable** at all costs. We uphold our **professionalism** when dealing with customers and team members so we can deliver the best service. Our team **cooperation** is incomparable as we work together to achieve the same goals and objectives. We believe in being resourceful we will **contribute **back to the society, we are passionate in helping every homeowner deserve their dream home and open job opportunities to our vendors.

**Job description**
- Follow up with customers who have expressed interest in the company's products and services, and provide additional information or support as needed.
- Ability to quickly and effectively follow up with customers, ability to provide additional information or support as needed, ability to close the sale.
- Meet or exceed sales targets and goals set by the company.
- Ability to consistently meet or exceed sales targets and goals, ability to adapt sales approach as needed to achieve targets.
- Collaborate with other departments, such as marketing or customer service, to ensure a cohesive and effective sales strategy.
- Ability to effectively communicate with other departments, ability to work collaboratively to develop and implement effective sales strategies.
- Stay up-to-date on industry trends and developments, as well as changes to the company's products and services.
- Strong knowledge of industry trends and developments, ability to stay up-to-date on changes to the company's products and services, ability to adapt sales approach as needed.
- Maintain accurate records of sales activities, customer interactions, and other relevant data.
- Accurate and up-to-date records of sales activities, ability to use data to improve sales strategies and approaches, ability to provide accurate reports to management.

**Personal Characteristics & Skills**
- Positive attitude: A positive and enthusiastic attitude.
- Resilience : A high level of resilience
- Customer service orientation : A strong customer service orientation is essential for this role
- Product knowledge: Telesales executives need to have a good understanding of the company's products and services, including their features, benefits, and pricing.
- Industry knowledge : A good understanding of the home improvement industry, including market trends, customer needs, and competitor products,
- Persuasion and negotiation skills: skilled at persuading customers to make a purchase, overcoming objections, and negotiating deals
- Time management skills: Able to manage time effectively, prioritize tasks, and meet deadlines is important for telesales executives who are under pressure to meet sales targets.
- Communication skills: Strong verbal and written communication skills

**Salary**: From RM1,500.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

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