24/7 Technical Support

**Whom are we looking for?** - Excellent command of Malay and English in both verbal and written communication. - Able to work on 24/7 rotational shift - Able to start 11 December - Excellent soft skills, verbal and written communication skills. - Excellent listening skills. - Ability to de-escalate calls in an effective manner. - Ability to assess the...

**IT Resident Technical Support (CONTRACT) - KLANG** **Responsibilities**: - 24 x 7 onsite support service for PC, Printer, Barcode Printer, Switch, SQL Server with configure server setting, Server, Network, Active Directory, VMware, Preventive Maintenance. **Requirements**: - Knowledge of PC, Printer, Barcode Printer, Switch, SQL Server with configure...

**Responsibilities**: - Provide service desk support or contract point to end users based on 24 x 7 x 365 basis. - Accept and respond to all IT related incidents and requests. - Ensure that the classification of the incidents and requests are accurate and track until resolution / fulfilment in the system. - Escalate unresolved incidents or requests to the...

**Job Responsibility**: - Provide exceptional customer service on personalized phone services. - Determine customer requirements and promptly address inquiries. - Resolve customer problems and fulfil their requests. - Maintain an accurate and updated customer database. - Build and retain customer relationships by accurately identifying and resolving...

We at LAN-IT 24 (Germany) are currently looking for the location Malaysia (Kuala Lumpur) Start: ASAP Duration: 1 year (with option) Full time (Mon-Fri/40h) 100% Onsite   Tasks:   - Processing customer enquiries and problems in the area of IT support - Recording and documentation of customer information and support tickets - Initial contact and first...

Call center dealing with credit cards, online banking, loans, and other banking-related matters. - Working hours: 24-hour shift (Shift will change every month) - Working days: 5 working days with 2 off days/week - English proficiency is required as customers to deal with international customers - Should have own transport to travel to Jalan Tun Razak as no...

**Main Accountabilities and Key Tasks** **1. Safety** - Maintains a safe working environment at the assigned area by ensuring compliance with equipment and machine safety guidelines and reinforcing safety standard operating procedures in the production area. - Ensures that safety, GMP, and hygiene are observed in his or her area. - Provide a deeper analysis...

**Requirements**: - Diploma in Electrical/ Mechanical/ Automation. - 10 years experience in Food Industry or Factory set-up. - Good proficiency in MS Office. - Basic Knowledge in SAP. - Fluency in both Bahasa Malaysia and English. - Electrical certification and automation certification in added advantage. **Responsibilities**: - Support 24/7 run...

We at LAN-IT 24 (Germany) are currently looking for the location Malaysia (Kuala Lumpur)Start: ASAP Duration: 1 year (with option)Full time (Mon-Fri/40h) 100% Onsite Tasks:Processing customer enquiries and problems in the area of IT support Recording and documentation of customer information and support tickets Initial contact and first analysis of technical...

**ECS Fin** is looking for the **Talented Technical Support Engineers** like you to be based out of **Kuala Lumpur / Selangor, Malaysia**. **You will be Responsible For/To**: - Liaison between the customer and the offshore team - Coordinate the issue fixes and closures - Incident Report preparation - Documenting the procedures and lesson learnt -...

**Requirements**: - Diploma in Electrical/ Mechanical/ Automation with minimum 6 years relevant work experience. - Experience in food industry or factory set-up. - Experience of handling aseptic fillers and packing machine (Tetrapak, SIG and Meurer). - Basic knowledge of SAP. - Electrical certification and automation certification in added advantage. -...

Role**:Chat Support (Mandarin + English)** Working schedule: Rotational 24*7 Location: KL, Sentral Type: Permanent **Job Summary**: The Advisor I, Customer Service position interfaces with customers via Chat and calls or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine...

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

**Responsibilities**: As a technical support representative on the Enterprise team, you'll handle a broad range of customer cases for Workspace clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases as needed. 3. Deliver a consistent high level of customer service. 4. Ensure correct representation...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

Employment Type Permanent Closing Date 13 Sept 2023 11:59pm Job Title Network Technical - Specialist Job Summary As a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. **Job Description**: We're Australia’s leading...

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments. Founded in year 1927, 7-Eleven is the world’s largest operator, franchisor, and licensor of convenience stores with over 50,000 stores...

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking. - Listen attentively to customer needs and...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....