Technical Customer Support

Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve issues related...

Job Description Primary responsibility will be to provide timely and effective assistance to customers, resolving support tickets and technical inquiries efficiently. Prioritize and manage support tickets to meet the company’s established service level expectations. Posses the necessary technical knowledge and problem-solving skills to identify and resolve...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

**Description**: establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy...

establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution. This...

**Customer Support** **Requirements**: Required languages(s): English, Bahasa Malaysia & Chinese Able to speaks fluent Cantonese, Mandarin and English At least 2 years of working experience in the related field is required for this position. Answering clients about all technical support questions Resolve issues reported by customers, liaise with technical...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a...

As a growing electronics company, we're in search of a candidate who can demonstrate their expertise inestablishing a solid foundation for our service team, particularly in the areas of product refurbishment andcannibalization. This role also involves serving as the go-to technical resource for our customer service team,aiding them in delivering top-notch...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growthWe are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

About The Job Technical Support SpecialistWant to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?Qashier is looking for an amazing Technical Support Specialist to support our growth!We are looking for passionate individuals that can assist in the setup and onboarding of our merchants, provide efficient order...

Job Description (JD) Key Skills / Knowledge and Behaviors (if applicable) **Application Services** - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential...

**Role**:Customer Service Executive -Technical **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Technical - Requirement: Min 1 years Technical support exp/fluent English **Education**: Min Degree (IT background...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI products about the company Your future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

Technical Support LeadSaaS providerHybrid work & flexibleExciting Emerging AI productsabout the companyYour future employer is a groundbreaking SaaS provider revolutionising the enterprise landscape with in-house decentralised AI solutions. They empower enterprises to harness the power of artificial intelligence, providing automation and enabling seamless...

**The Role**: We are seeking a highly motivated and technically proficient Customer Service-IT Support to join our team. The incumbent will play a vital role in ensuring the smooth operation of our IT systems by providing prompt and effective support to employees. You will be the first point of contact for all IT-related issues, helping users with...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

The OfferWork within a company with a solid track record of successOpportunity to make a positive impactFlexible working optionsThe JobYour responsibilities will include:Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problemsTroubleshoot basic and routine...

about the jobrole:Perform a variety of complicated work related tasksPerform technical training to MU EngineersCapable of working with little supervision based upon trainingIn all aspect of the job, need to have a higher standard of conduct. technical: Render Onsite and phone assistance to customers and fellow associatesSupport Customer Engineer MU for...

**Responsibilities** - Required to be the point of escalation for Support Tier 1 - Responsible to assist customers in finding existing and missing content. - Coordinate to troubleshoot software issues using remote assistance software - Coordinate to troubleshoot hardware and satellite issues over the phone - Create and escalate tickets to internal...