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Corporate Account Manager

1 month ago

Kuala Lumpur, Malaysia HSBC Full time

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of **Corporate Account Manager** working together with colleagues to define, manage and achieve divisional business targets.

**Principal Responsibilities**:
Manage a portfolio of key Corporate Employee Programme (CEP) companies, based on potential and corporate relationship. KPI also include onboarding new companies to the CEP list, creating awareness in companies about HSBC's products and benefits etc. An outcome KPI on acquisition is also assigned to the team, to support the MSS they are tagged to.

This is a mobile based customer facing role to generate revenue by delivering product recommendations and sales fulfilment to customers who require specific products. The primary focus is on one sales stream or specialist product, however can identify cross sell opportunities based on customer need and refers where necessary.

The role will:

- Undertake product sales using EDRAS based sales process to discover and manage customer needs.
- Ensure delivery of a consistently excellent customer experience.
- Acquire and On-board New Clients.
- Deepen Relationships with Clients.
- Offer holistic finance solutions to Clients.
- Support the Team for acquire and on-boarding.
- Collaboration with GB and CMB team for Employee Banking Solution (EBS).
- Protect the Bank through vigilance against fraud, Knowing your customer, adhereing to regulations/policies and minimising operational risk.

Requirements

**Requirements**:

- Bachelor Degree in any field.
- At least 2 to 5 years of experience in a financial institution with relevant experience in managing portfolio.
- Good knowledge and experience in Retail Banking Products especially Account Acquisition.
- At least 1 to 2 years in a sales leadership role managing sales team performance with experience in providing a high service standard.
- Strong problems solving skills is key to the role.
- Excellent commercial acumen, leadership, analytical and interpersonal skills.
- Excellent presentation skill, collaboration skill and relation building skill is required.
- Must be able to make independent decisions with mínimal supervision.

**You’ll achieve more when you join HSBC**

**Issued by HSBC Bank Malaysia Berhad