Clinic Assistant
2 weeks ago
The Clinical Assistant will assume the following roles and responsibilities: 1. Greets patient in friendly and polite manner. 2. Ensures patient’s Medical Record and relevant document is available prior to commencement of clinic. 3. Assists consultants in procedures - invasive and non invasive and maintains privacy at all times. 4. Directs patient to respective diagnostic department for investigation and treatment (e.g. to clinic, X-ray department, treatment room, physiotherapy etc.) 5. Ensures follow-up appointments are issued, explained and keyed in HIS accordingly. 6. Facilitates patient on admission to ward. 7. Answers telephone calls and directs calls to consultant when necessary. 8. Maintains clinic and procedure room cleanliness and tidiness upon utilizing. 9. Ensures items used (e.g. consumables, procedures) are charged accordingly. 10. Ensures adequate supplies (e.g. consumables, equipment etc.) prior to commencement of clinic. 11. Maintains patient confidentiality at all times. 12. Maintains systematic filling and ensures safe dispatch of Patient Records to Medical Record Department. 13. All Clinical Assistants in the clinic shall be made aware and shall follow the formal relationships, lines of communication and authority as depicted on the organizational chart. 14. For specialised Nursing areas, specific Job Duties & Responsibilities are detailed in the preceptorship book, and the employee’s initial on the job training (OJT). 15. At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties. 16. Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external). _____________________________________ - Memberi salam kepada pesakit dengan ramah dan sopan. - Memastikan Rekod Perubatan pesakit dan dokumen berkaitan tersedia sebelum memulakan klinik. - Membantu perunding dalam prosedur - invasif dan bukan invasif serta mengekalkan privasi pada setiap masa. - Mengarahkan pesakit ke jabatan diagnostik masing-masing untuk penyiasatan dan rawatan (cth. ke klinik, jabatan X-ray, bilik rawatan, fisioterapi dsb.) - Memastikan pelantikan susulan dikeluarkan, dijelaskan dan dimasukkan ke dalam HIS sewajarnya. - Memudahkan pesakit masuk ke wad. - Menjawab panggilan telefon dan mengarahkan panggilan kepada perunding apabila perlu. - Menjaga kebersihan dan kekemasan klinik dan bilik prosedur semasa digunakan. - Memastikan item yang digunakan (cth. bahan habis pakai, prosedur) dicaj sewajarnya. - Memastikan bekalan yang mencukupi (cth. bahan habis pakai, peralatan dll.) sebelum memulakan klinik. - Menjaga kerahsiaan pesakit pada setiap masa. - Mengekalkan pengisian yang sistematik dan memastikan penghantaran Rekod Pesakit dengan selamat ke Jabatan Rekod Perubatan. - Semua Pembantu Klinikal di klinik hendaklah dimaklumkan dan hendaklah mengikut perhubungan formal, talian komunikasi dan kuasa seperti yang digambarkan pada carta organisasi. - Untuk bidang Kejururawatan khusus, Tugas & Tanggungjawab Kerja khusus diperincikan dalam buku preceptorship, dan permulaan latihan kerja (OJT) pekerja. - Pada setiap masa, untuk mengekalkan kerahsiaan ketat sebarang maklumat yang mungkin anda ketahui semasa menjalankan tugas anda. - Meningkatkan pertumbuhan dan pembangunan profesional melalui pembacaan literatur yang berkaitan, serta kehadiran ke program latihan yang berkaitan (dalaman & luaran). - Melaksanakan tugas/tugas lain yang diarahkan.
Thomson Hospital Kota Damansara (THKD) is the flagship hospital of TMC Life Sciences Berhad (TMCLS) with a wide array of specialties. Located in a prime alcove of Kota Damansara, THKD is well linked to Kuala Lumpur via road and also MRT. With the new MRT station (Kota Damansara) located just beside our hospital, it will be easier to reach us. We are in close proximity to established neighbourhoods, such as Tropicana, Mutiara Damansara, Damansara Perdana, Damansara Utama and Bandar Utama. THKD offers comprehensive medical care to the highest international standards through world-class facilities, fully equipped with innovative technology and excellent customer services. We received accreditation from the Malaysian Society for Quality in Health (MSQH) and the Reproductive Technology Accreditation Committee (RTAC), making us the trusted brand in medical health provider. Our modern facilities and infrastructure are matched only by the stellar dedication of our skilled medical personnel and allied healthcare staff. Advanced medical technologies become life-changing, often life-saving, equipment in the hands of over 100 trained medical and surgical consultants. Patients are treated holistically, with careful consideration of their physical, mental and emotional needs. The serene indoor ambiance, complemented by the soothing views of rolling greens of the neighbouring golf course, provide the perfect setting for healing and recuperation.
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