Theft Mitigation Specialist

7 months ago


Subang Jaya, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?
- Accountable for theft mitigation at 11K sites & 9 TOCs
- Technical Operation Centers).
- Compile comprehensive database (track & record) of incidents related to theft/vandalism/HSE on nationwide incidents, case verification, modus-operandi analysis, trending and details - daily, weekly, monthly & yearly.
- Analysis theft incident, reporting & control to reduce cases, cost optimization & financial losses.
- To publish monthly theft bulletin/weekly data/ dashboard and update status & relevant information to stakeholders/management, OLO Forum or authority (when required)
- Manage theft mitigation solution & strategy of deter, detect & delay with solutions.
- Leading and coordination roles with regional Field Operations PIC & relevant stakeholders to ensure proper implementation of theft mitigation strategy in place which includes the OPEX & CAPEX spending & relevant contract operations.- Reduce network downtime/losses due to theft/vandalism which may impact to network availability/customer experience.- To execute & perform continuous digital innovation, POC (Proof of Concept) to achieve effective theft mitigation strategy in fronting the potential issue arise for site/TOC safety, security & HSE issue.
- Proactive & reactive end-to-end anti-theft solution, auto-docket, system, IRT (Incident response team) prompt deployment, incident management, mitigation & site hardening at ~300 sites/yr
- Participate in OLO theft forum & external taskforce with Security/Police and relevant authorities.
- Manage AOP of 5.6m/yr (3m OPEX-guards, 2.6mn CAPEX), business case challenge, budget planning, execution, implementation, evaluation and closure.
- Ensure full compliances and control of end-to-end business process, waiver, PR/PO, spend & budget utilization with focus on optimizing & implement OPEX/CAPEX programs related to Theft Mitigation for Operations
- Support 24x7 to handle on any security related/dockets/incidences.

What do you need to have for this role?
- Diploma/Degree in any of relevant field study including: Theft Mitigation, Digitalization, Innovation, Electrical Engineering, Telecommunication, Project Management.
- Total Work Experience: Minimum 10 years
- Total Relevant Experience: Minimum 5years in Telecommunication Industries Effective MS-software skills, telecommunication & network architecture knowledge, basic financial knowledge, negotiation skills.
- Good safety& security mindset.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.



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