IT Technician

7 months ago

Kuala Lumpur, Malaysia BID Operations Full time

**Key Responsibilities**:

- Install and configure computer hardware, software, systems, networks, printers, and scanners.
- Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests.
- Provide technical support across the company to ensure optimal operations.
- Set up accounts for new users and assist with password or login problems.
- Test and evaluate new technology to drive continuous improvement in IT support.
- Ensure security and privacy of networks and computer systems.
- Provide support, including procedural documentation and relevant reports.
- Keep records of repairs and fixes for future reference.
- Offer timely technical support and teach users how to utilize computers correctly.
- Conduct electrical safety checks on computer equipment to ensure compliance with industry standards.

**Requirements**:
**Qualifications**:

- Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
- Proven experience as an IT Technician or relevant position.
- Excellent diagnostic and problem-solving skills.
- In-depth understanding of computer systems (hardware/software) and networks.
- Experience with various operating systems and platforms (e.g., Windows, macOS, Linux) and office automation products (e.g., Microsoft Office).
- Knowledge of internet security and data privacy principles.
- Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).
- Excellent communication abilities with a customer-oriented approach.

**Benefits**
- Opportunities for enriching career growth, including exposure to regional contexts.
- Complimentary snacks and beverages available in the office pantry
- Healthcare coverage (medical, dental, optical), gym benefits
- Flexibility in smart casual dress code
- Young, vibrant and open work culture

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