Desktop Support

**Job Description: Desktop Support Specialist** **Location: Penang, Malaysia** **Employment Type: Contract** **Key Responsibilities**: Provide technical support for Windows desktop systems, including hardware and software troubleshooting. Respond to and resolve support tickets in a timely manner, adhering to service level agreements (SLAs). Install,...

**General** **Responsibilities: - ** - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

Job Description RESPONSIBILITIES - Provides technical support to customers on operational or maintenance aspects of system equipment and serves as customer contact on technical and service related problems. - Diagnoses and repairs mechanical, hardware, software and system failures using established procedures. - Monitor and update incident tracking tickets...

1. Stationed full time at Fujifilm(client) main office as On-Site Desktop Support 2. Provides end-user technical support including configuring hardware, performing hardware and software installations, troubleshooting and correcting hardware and software problems, and resolving day-to-day system problems for end-users and VIP. a. Diagnose and troubleshoot...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

**Responsibilities**: - Resolve help desk issues including troubleshooting hardware and software issues. - Develop and documents checklists as knowledge for stake holders reference. - Recommend procedures and controls for problem prevention. - Support multiple platforms including desktops, laptops, mobile devices and Audio Video equipment. - Provide L1 & L2...

Provide technical support for the resolution of customer IT problems, incidents, issues, requests, and queries. Ability to read, write, and speak in Bahasa Malaysia and English as part of the job requirement. Liaise with other support teams or product teams as required to resolve requests/issues on time and follow up with 3rd party software vendors and...

Responsible for 1st & 2nd level troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops. - Desktop Support through remote access Coordination with clients and customer regarding their problems - Installation, support and troubleshooting of software, hardware, and peripheral device - Monitoring. Troubleshoot. Windows...

Review, test, document, implement, and track software and operation system updates and security patches in the Asia Pacific region - Provide technical support to diagnose, analyze, research, and resolve computer problems in a Windows enterprise environment - Must be able to analyze data from multiple collection points to identify computers and systems that...

Solution Integrator firm looking to hire an experienced IT Support tech for the position is responsible for providing support to the end-user on hardware, software, and network-related problems, answering end-user questions, and providing problem resolutions with users Desktop support technicians are primarily responsible for fixing and maintaining...

**Job Summary**: **Key Responsibilities**: 1.⁠ ⁠System Monitoring and Maintenance: - Monitor backend systems and servers to ensure optimal performance and availability. - Perform routine maintenance tasks, including software updates, patches, and system backups. 2.⁠ ⁠Script Management: - Rerun and troubleshoot scripts to resolve backend issues or...

Roles and Responsibilities i. Able to handle all incident ticket update as ITIL standard. ii. General knowledge and familiarity SQL2008/2005 iii. Basic understanding of terminal services, Virtual desktop. iv. Basic understanding of how to read and understand code (Code-competency) for diagnosis, escalation to development teams. v. Provide necessary...

Requirement: - Diploma/Degree in IT or related discipline. - Willing to learn. - Have basic understanding on the IT part & infrastructure. Responsibility: - Resolve support tickets in a fast and professional manner - Keep support requester updated on the progress of resolving their support ticket - Log any bugs or feature request in helpdesk system -...

**Role**: IT Field Support **Client**: Banking **Working Mode**: On Site **Job Type**: 12-month contract (after completing 12-month contract, renew or there is a chance to be converted into permanent staff under Skill Quotient, depending on the performance) **Job Location**: TRX, Klang, Penang, Kuala Lumpur, Kota Kinabalu, Johor Bahru, Kuching...

**Responsibilities**: - Troubleshoot and resolve IT client-related issues for all employee's PC desktop/laptop, printers, networking, projector, scanner and others. - Responsible for the implementation and continual maintenance of the company's IT systems. - Perform routine housekeeping services to ensure system availability. - Maintain documentation on IT...