Desktop Support Specialist

**Job Description: Desktop Support Specialist** **Location: Penang, Malaysia** **Employment Type: Contract** **Key Responsibilities**: Provide technical support for Windows desktop systems, including hardware and software troubleshooting. Respond to and resolve support tickets in a timely manner, adhering to service level agreements (SLAs). Install,...

We are seeking a highly skilled Desktop Support Specialist to join our dynamic team at Cartrack. The successful candidate will be responsible for ensuring the optimal functioning of our IT infrastructure, providing top-notch support to end-users, and maintaining a high level of customer satisfaction.Main Responsibilities:Proactively maintain branch...

**General** **Responsibilities: - ** - Provide 2nd and 3rd level support for Desktops/Laptops for Branches Nationwide - Perform 2nd and 3rd level support for Windows OS, MS Office, Lotus Notes, Active Directory - Perform system recovery/restoration upon system corruption or replacement of hard disk - Perform refresh program for Personal computers, laptops...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

**Position: - L2 Desktop Support** **Duration: 1 year contract** **Working days: 2 days a week** **Salary: RM400 per day***: RM3200 per month** **Job Responsibilities: - ** - Level 2 end user support which include diagnosing, identifying, resolving end user reported IT equipment issues - Replacement of hardware parts to resolve issues - Effective...

Job Title: IT Support SpecialistJob Summary:Provide exceptional customer service and technical support to internal clients.Resolve system issues and manage escalation to 2nd Line.Improve and update Knowledgebase.Familiar with multichannel service delivery and communications.Key Responsibilities:Own and track tickets within SLAs.Identify, resolve or manage...

Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...

**We’re looking for a Fundraising Specialist.** **Your Responsibilities** - Build relationships with donors and provide excellent charity value and campaigns - Present charities we support to potential donors - Meet or exceed sales targets and revenue goals - Work collaboratively with other team members to achieve fundraising objectives - Maintain...

**The Position**: We are looking to hire a jovial and energetic Software Support Specialist which in charge to support all client enquiries referring to HR payroll software related matters. The respective employees are accountable for being proactive and alert to maintain and support our company's production progress. **Main Responsibilities** - Provide...

1. Stationed full time at Fujifilm(client) main office as On-Site Desktop Support 2. Provides end-user technical support including configuring hardware, performing hardware and software installations, troubleshooting and correcting hardware and software problems, and resolving day-to-day system problems for end-users and VIP. a. Diagnose and troubleshoot...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...

**Responsibilities**: - Provide day-to-day support and assist for end-users of Laptops, PCs, or Servers. - Ability to troubleshoot and resolve issues with PCs, powerful workstations, laptop hardware and software on-site and remote. - Configure & troubleshoot endpoint devices, operating system, desktop, and all IT hardware assigned. - Support operating...

We are seeking a Desktop and Office Infrastructure Support Specialist to join our team in Kuala Lumpur. This role involves providing day-to-day hardware and software support, troubleshooting, and maintenance of our global end-users' infrastructure. Key responsibilities include supporting office infrastructure and network, building laptops, setting up...

Job Position: IT Application SupportJob Description :Responsibilities :Advocate for Customer success and manage customer expectations.Resolve system issues and escalate to 2nd line support as needed.Improve and update knowledge base for better service delivery.Support internal clients with system admin tasks and product knowledge expertise.Communicate...

**Job Summary:** We are seeking a skilled Desktop and Office Infrastructure Support Specialist to join our team in Kuala Lumpur, responsible for providing technical support and troubleshooting for our global end-users. About Agoda Agoda is an online travel booking platform that connects travelers with a global network of hotels and holiday properties...

**Company Description** Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally. Informa's leading brands and expert teams create...