Sales Coordinator
5 months ago
RESPONSIBILITY
- Assist to Director to disseminate the company's policy and objectives to all level of Coordinator Department.
- To ensure the company quality policy, procedures and activities as relevant and requirement by the Quality Management System are understood, implement and maintained at all times.
- Responsible in contract review, customer servicing and job order processing for the production planning in meeting the customers delivery requirements.
- To ensure the function of contract review is strictly implemented in order to resolve any unclear information specially that verbal order before proceeding the job order for production planning purpose.
- To ensure the verbal order is adequately authorized or agree with the document evidence before placing in avoiding unnecessary waste/lost.
- To ensure all records in contract review activities are properly filed/retained as an evidence or future reference according to the determined.
- To ensure the quotation inquiries are promptly attended.
- To ensure the department job procedures are maintained, reviewed and revised whenever is necessary.
- To ensure the sectional external quality information is adequately practiced, controlled and delegated.
- To coordinate the external and internal quality issue which is relating to customer service functions so as to ensure the customer claim are properly attended and to prevent any recurrence.
- To issue D/O to Delivery Department
- To identify the departmental training needs and conducting on job training to new employees.
- Other responsibilities and authorities to be delegated by Account Assistant from time to time whenever are required.
- To proposed on any changes to the QMR Documentation whenever required.
- Arrangement and update of Delivery Schedule to customer.
COMPETENCY REQUIREMENT
- Education: Minimum SPM and above.
- Training: MS ISO, On Job training on customer satisfaction,5s
- Skill : Good Interpersonal and communication skills.
- Experience: At least 2 years relevant working experience.
**Salary**: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Sales Coordinator: 1 year (preferred)
Ability to Commute:
- Klang (required)
Willingness to travel:
- 50% (preferred)
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