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Tm, Sme Processing Team 2

4 weeks ago

Selangor, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Operations- Location
- Malaysia - Selangor- Description

**Primary Objective**:

- Execute required operational task and provide operational expertise to teams
- Carry out documentation, disbursement and releases related activities for business loans/financing.
- Address customer and non customer queries related to business credit operations activities through ARMs.

Drive continuous improvement of processes and operations to optimize customer centricity and productivity.

**Key Responsibilities**:

- Execute operational task that require functional expertise or skills
- Produce necessary output, in line with the objective of the team
- Provide feedback on key issues faced by both customers and teams
- Strong familiarity in process/guidelines operations and governance related to Non PLM loan activities
- Expertise and capability of performing tasks related to Non PLM loan documentation processing activities assigned to them
- Carry out checker and maker activities related to processing of SME loan documentation activities within defined turnaround time
- Good problem solving skills
- Ability to be patient and actively listens to others and understands other's views
- Carry out system enhancement or UAT as and when required

Continuously drive improvements and enhancements to operational efficiency
- Requirements

**Requirements**:
Bachelor Degree -.
- Preferably with CCP/CCE

Preferably minimum of 5 years working experience in a Financial Institution with exposure in credit operations and loan documentation
- Expertise and capability of performing tasks relevant to the domain and delivering required output
- Good problem solving skills
- Ability to provide answers to impromptu questions
- Good communication skills (ability to communicate/collaborate with team members)
- Ability to be patient and actively listens to others, and understands others' views
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards