Customer Success Officer

Job Title:Customer Success Specialist (Mandarin & Cantonese Speaker)Job DescriptionThe Customer Success Specialist will work with the Global Services Organization to ensure customers get value from their hiring solutions. The Customer Success Specialist will be responsible for providing onboarding resources, encouraging strong product utilization, driving...

: At SAS, where you start doesn’t have to be where you end; and there is ample opportunity for internal career mobility. Whether you’re looking to grow a new skill or experience a new role, there’s no time like the present to take the next step; and we’re here to support you in your journey. **About the job** The Customer Success team is looking...

Job Description: Head of Customer SuccessCompany Overview:Randstad is partnering with a leading global fintech company at the forefront of innovation, dedicated to providing cutting-edge financial solutions to individuals and businesses worldwide. With a commitment to excellence and customer-centric approach, we empower our clients to thrive in the...

Customer Success Intern will be reporting to the Business Development team and will be assisting in: - Ensure that the needs of customers who purchase our products and services are sufficient. - Focused on the customer who needs to renew or make a second purchase of software from our product or services. - Notified our client of upgrades about service or...

Support after-sales with customer success manager through client servicing, appointment arrangement, complaints, problem solving and contract renewal. Support account management activities, aid in managing customer accounts, updating records, and coordinating with various internal teams to address customer needs and requests. Help develop training materials...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

As an Online Customer Success Specialist at QSR Brands, located in Kuala Lumpur, Malaysia, you will be responsible for ensuring a positive customer experience through various online platforms. This entry-level position requires no prior experience, making it the perfect opportunity for individuals looking to kickstart their career in customer...

**About Us**: Sitecore’s foundation is our diverse group of passionate, smart, innovative, and collaborative individuals located across four continents and over 25 countries. Having a wide range of perspectives, experiences, and skills is what makes us the company we are today. The Sitecore values are what drive and unite us across the globe. **About the...

Job Description:Sunway Group is seeking a motivated and hardworking individual to join our team as a Customer Success Assistant. This is a part-time, work-from-home position based in Kuala Lumpur, MY. As an Entry Level position, we require at least 1 year of experience in a similar role.Responsibilities: Build and maintain strong, longlasting customer...

**Sector**: Customer Success - **Expiry Date**: 15 May 2024 - **Job Ref**: J11437

Weston Robot is a pioneering robotics company based in Singapore, Malaysia and China, specializing in advanced robotic solutions for various industries. Established with a focus on innovation, Weston Robot designs and develops cutting-edge robotic technologies tailored to meet specific needs. Their products range from robots for facility management to...

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide,...

Cargobase is looking for an outstanding Customer Success Senior Executive or Assistant Manager to help us realize our growth ambitions for the region. The Cargobase Transportation Management System is transforming how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors,...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Customer Success Officer Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

**The Position**: - The Customer Success Manager (CSM) ensures a smooth on-boarding and integration process and life cycle management to capture the business value of Tier-1 Enterprise customer. **The Responsibilities of the Role**: - Work in tandem with sales and business development and are the main technical Point of Contact for the customer. - Be the...

**Responsibilities** - Effectively manages renewal of all contracts in assigned territory to protect and grow Veeam maintenance revenue, as well as upsell and cross sell - Ensures customer success and goes above and beyond to ensure customer retention and satisfaction - Proactively monitors the funnel of expiring agreements, executes actions in timely manner...

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

Luno is looking to hire a Generalist Customer Success Associate to join their team. This is a full-time position that is based in Kuala Lumpur.

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...